Screen Magic Mobile Media Pvt. Ltd.

Site Reliability Engineer (BB-43A04)

Found in: Talent IN

Job Overview: Work in the Architecture group, completely owning the Production Incident Management by collaborating with L2 Support and Engineering Teams, and empowering users with high availability and reliability of our software systems and services Skill-Sets Needed: Run the production environment by monitoring availability and taking a holistic view of system healthBuild software and systems to manage platform infrastructure and applicationsImprove reliability and quality of our software systemsMeasure and optimize system performance, with an eye towards pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improveProvide primary operational support and engineering for multiple large distributed software applicationsAbility to program with one or more high level languages, such as Python, Java, Ruby, Javascript Experience with distributed storage technologies like NDS, AWS EBS, S3 etc...Proactive approach to spotting problems, areas for improvement, and performance bottlenecksGood knowledge of Operating Systems (Linux) and networking fundamentals and server hardwareExperience of working with AWS infrastructure and services like EC2, EBS, S3, Route 53, RDS, ALB etc...Familiar with DevOps environments / Containerisation (Docker, Kubernetes will be added advantage)Knowledge of DevOps tools (Puppet, Chef, Ansible, Terraform)Knowledge of Apache, Nginx, HAProxy, Prometheus, Nagios, PanaoptaGood to know any one scripting language such as Shell scripting (or) PythonProject Management capabilities to plan, collaborate and execute various SRE initiatives with Development teamRoles & Responsibilities: Completely own Incident Management including creation and management of Runbooks for Production Incidents Handling and ManagementCollaborate with L2 and Engineering teams in resloving production incidents within given SLAs Conduct post-incident reviewsIdentify Service Level Indicators that will align the team to meet the high availability (99.9999%) and latency objectives Setup proactive monitoring and alerts to code changes in productionGather and analyze metrics from both operating systems and applications to assist in performance tuning and fault findingPartner with development teams to improve services through rigorous testing and release proceduresParticipate in system design consulting, platform management, and capacity planningWhat working at SMS Magic Offers? – What is in it for you?At SMS Magic, partner growth is parallel to company’s growth and our work culture supports our commitment to creating a world class CRM messaging company. Our work culture is built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people and our clients.We offer a sense of balance, we want our people to be active, healthy, and happy, not just in their jobs but in their lives outside of work. Our competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, we do our best to make your time with us a rewarding learning experience that helps you grow as an individual. Plus, we offer· The freedom and flexibility to handle your role in a way that’s right for you.· Gain exposure to a dynamic and growing global business environment.· Exposure to innovative and cutting-edge technology and tools· Scope to showcase one’s analytical capabilities and make high impact contributions to Business teamsWhenever you join, however long you stay, the exceptional SMS Magic experience lasts a lifetime. Recognized as industry leaders, we continually strive to be a great place to work and with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the “World’s best Messaging Partner” a reality. About SMS Magic:Founded over 10 years, we’ve become a trusted messaging leader for businesses around the world. We work with global customers across many industries including contact centers, financial services, higher education, retail, staffing, wellness and more. Our customers range from small and mid-size businesses to large global enterprises.Our commitment to every customer is, “We will deliver the most advanced, simple-to-use messaging platform available, so you can focus on the personal touch that sets you apart from your competition”.If you can confidently demonstrate that you meet the criteria mentioned above, please contact us as soon as possible.SMS Magic is committed to inclusiveness, fairness, and accessibility. We encourage all qualified candidates to apply.Read mode about us at: your mark, here’s wishing you all the best, till we meet again.Apply today!Powered by JazzHR

calendar_today5 days ago


location_on Pune, India

work Screen Magic Mobile Media Pvt. Ltd.

I expressly authorise the Terms and Conditions

Similar jobs