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Workforce Management Real Time Analyst (BB-3C76D)

Found in: Talent IN

Description:
Job Description • Administers time & attendance of employees, to ensure accuracy of the work records. • Monitors employee performance against work schedules and real-time productivity through applications. • Informs in real-time the WFM Adherence Clerk and/or Supervisor(s) about employees that pass thresholds for schedule adherence and productivity. • Processes schedule change tickets and requests to the published schedule. • Processes all changes to published schedules to meet operational business targets. • Informs employees and/or supervisors about schedule changes. • Communicates actual performance & productivity of employee KPIs to operational leaders to promote the achievement of KPI targets. • Should be flexible with rotational US shifts Willing to work in night shift Good exposure to WFM tools, preferably IEX . POC:Â

calendar_today21 hours ago

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location_on Bengaluru, India

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