Cognizant

Process Executive - Data (BB-DC422)

Found in: Talent IN

Description:

TL/TM

Qualification:

• Education:

• Bachelor’s degree or equivalent practical experience preferred

Responsibility:

Stakeholder/Business Management
  • Effectively address client queries with timeliness and accuracy.
  • Provide relevant client specific statements and information as per the requests received.
  • Process Trade Exceptions and/or tasks assigned as per the defined procedures and timelines.
  • Investigate and resolve breaks related to financial mismatches, unconfirmed or missing trade bookings, nonreceipts, payments and interest claims that are payable or receivables.
  • Liaise with all the stakeholders (front desk personnel traders, account managers, relationship managers and credit officers ) via phone/ email and chats to ensure timely and accurate resolution of breaks of both economical and noneconomical in nature.
  • Knowledge Management:

    NA

    Customer Relationship Management:

    • Liaise with all the clients, stakeholders (front desk personnel- traders, account managers, relationship managers and credit officers ) via phone/ email and chats in ensuring faster and accurate resolution of breaks of both economical and non-economical in nature

    Process Improvements and Process Adherence:

    • Contribute towards process improvements programs in their area of work

    • Actively participate and contribute to team initiatives:

    regular team meetings, presentation of thoughts /ideas, etc
  • • Follow and actively foster a risk management culture within the teams, where issues are raised / resolved on time.
  • Must Have Skills

  • Wealth Management Solutions
  • Alt Investments-NAV validation
  • Employee Status : Full Time Employee

    Shift : Day Job

    Travel : No

    Job Posting : Feb 19 2021

    calendar_today5 days ago

    report

    info Full Time Employee

    location_on Pune, India

    work Cognizant

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