Jobmirror Consultancy

Technical Support Engineer - IT (BB-A09FD)

Found in: Talent IN

Description:
Technical Support Engineer - IT Tasks can include installing and configuring computer systems, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.helpdesk operator, technician or maintenance engineer.maintaining the computers.Take ownership of customer issues reported and see problems through to resolution.Research, diagnose, troubleshoot and identify solutions to resolve customer issues.Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.Provide prompt and accurate feedback to customers.Ensure proper recording and closure of all issues.Prepare accurate and timely reports.Document knowledge in the form of knowledge base tech notes and articles.Strong problem-solving skills.Unix/Linux systems, utilities and scripting Location Noida Experience 4 8 Years Salary Range 3 to 7 Lakhs One of the Leading IT Company based at Noida

calendar_today3 days ago

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location_on Greater Noida, India

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