Tata Communications Ltd

Associate Director - Sub-sea Cable Operations (BB-B7181)

Found in: Talent IN

Description:
Oversee and drive back office provisioning of service delivery including onnet feasibility, access networks and customer order provisioning. Drive system and process improvement projects to ensure timely and cost effective provisioning of orders in ILD, NLD and MAN networks. Ensure availability of inventory of network systems and bandwidth in provisioning on networks. Analyze need for capacity augmentation/ optimization to address capacity crunch in networks. Plans, organizes and directs all operations with respect to installation support, network service and major moves. Identify and lead implementation for any new network updates. Responsible for the configuration of telecom infrastructure and/or network components to meet design specifications. Manage and monitor planning and delivery of orders in terms of configuration management. Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team. Drive change management initiatives, make change requests and monitor change processes and IT initiatives within to ensure delivering a tested active service layer to the customer on time at optimal costs to the organization and drive continuous improvement. Diagnoses, troubleshoots and resolves problems, and takes corrective action when necessary. Provides technical expertise, business planning and workflow management for ensuring smooth integration of network and system solutions/network improvement. Ensures that all installation functions are performed in a timely fashion to meet specifications. Broad outline of the Role Monitor configuration planning and management as per agreed SLAs. Interact with engineering and product teams to understand configuration requirements and guidelines and oversee technical service realization of products. Lead team meetings and identify automation oprotunities. May be an individual contributor or may lead a team through expertise in most or all areas within Provisioning and Configuration Management. Tactical role which provides a marked contribution to defining the direction of new products, processes, standards or operational plans based upon business strategy, with a significant mid term impact on business unit overall results. May lead important projects that require providing experienced project team members with instruction, guidance and advice in all aspects of the project to ensure delivery of quality outcomes. May provide a second level management to a group of one or more teams led by a supervisor/team leader which in turn could comprise a combination of professional, technical administrative staff. Identifies problems and significantly improves, changes or adapts existing methods and techniques. Focus is on implementation and control rather than policy and strategy development. Impact of decisions made is mid-term in nature. Education An engineering graduate (electronics/ telecommunication) Experience 10 - 12 years in service provider domain in telecom industry Purpose - Broad objective of the role Operating Network - Key External Operating Network - Key Internal Size and Scope of Role - Financial Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Size and Scope of Role - Other size parameters Minimum qualification & experience Other knowledge/skills Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills Job Segment Telecom, Telecommunications, Operations Manager, Manager, Technology, Operations, Management

calendar_today5 days ago

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info full time

location_on Mumbai, India

work Tata Communications Ltd

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