HyreFox

Assistant Manager - Quality (BB-E84F4)

Found in: Talent IN

Description:
Responsibilities – Auditing Transactions ( Voice & Chat ). Process audits to check variations. Associate coaching and feedback. Action planning to improve Quality scores. Design and implement new ways to improve performance / qualitative delivery. Act as customer advocate and highlight process gaps. Participate in calibration sessions. Conduct Quality.

calendar_today2 days ago

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info Full-Time

location_on Gurgaon, India

work HyreFox

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