JobsLo Consultants

Technical Support Executive (BB-DE84A)

Found in: Talent IN

Description:
What you do Be the SPOC for all the customers of Knowlarity. As a Tech Support Executive, you will solve their queries, complaints and requests within TAT and increase customer delight. Your responsibilities include Being the first point of contact for customers with queries, complaints and requests Ensuring timely and professional responses to customers/clients Taking ownership of tickets received and ensure closure until the customer is satisfied What we need Outstanding communication (written and oral) and interpersonal skills Display customer empathy solution-driven approach Flexibility with rotational shifts and rotational weekly-offs Minimum 1 year of experience in technical support in voice, chat and email What you get Opportunity to be part of a team that invented and dominates the emerging market in the cloud telephony industry A cool startup work environment with no dress code, work-from-home options and massive opportunities for growth More Information INR Month Experience 0 - 1 Years Qualification Graduation

calendar_today5 days ago

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location_on Gurgaon, India

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