Systems Operation Analyst II (BB-4BC73)
Found in: Neuvoo IN
Position Type :Full time
Type Of Hire :Experienced (relevant combo of work and education)
Education Desired :Bachelor's Degree
Travel Percentage :25%
Systems Operations Analyst II – 4 to 6 Years – Bangalore Location
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
It’s an amazing opportunity to join a Talented team of innovative and committed folks doing interesting work at the world’s largest global provider dedicated to financial technology solutions!
What you will be doing
• Drives issue resolution by making critical decisions that may impact multiple clients’ processing.
• Proactively investigates known and unknown error conditions and follows prescribed error correction procedures when they apply.
• Performs monitoring and operational management functions for associated hardware and software within 24x7 processing environment.
• Maintains peak performance at full capacity for all systems.
• Follows new/improved work procedures where appropriate, tests and implements program and/or systems changes, responds to processing problems and exercises sound judgment to make client impacting processing adjustments.
• Recognizes abnormal processing conditions and makes appropriate response decisions.
• Follows escalation procedures when appropriate to resolve errors in a timely manner.
• Makes use of available documentation to resolve errors and identifies/implements documentation gaps.
What you bring
What we offer you
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
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