Nov Hltcr Shared Services Ind

Manager - FFO Analytics (BB-04679)

Found in: Neuvoo IN


Job Description

30,!! That is the number of Novartis Field Personnel that we impact through Data and Analytics.
Your responsibilities:
Your responsibilities include, but are not limited to:
•Create and deliver below customer requirements as per agreed SLAs (timeliness, accuracy, quality, etc) and drive excellent customer service
–Customer segmentation & targeting
–Field-force optimization
–Territory alignment
–Incentive compensation (Plan-Design-Admin)
–Territory sales performance reports
–Activity (QTQ) performance reports
–Others SFE support
–Call plan management
–Territory action plan report
•Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services
•Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
•Develop and maintain knowledge repositories that captures qualitative and quantitative reports of brands, disease areas, macroeconomic trends of Novartis operating markets, etc
•Support team leaders in recruitment and on-boarding of new associates within the organization
•Active participation in various knowledge sharing sessions that enables growth and improves quality of GCO Hyderabad deliverables across the function
•Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes
•Comply to all Novartis operating procedures as per legal / IT / HR requirements

Minimum requirements

What you’ll bring to the role:
•MBA with Graduate / Post Graduate in Medicine (MD/MBBS/BDS) Pharmacy / Life Sciences
•Fluency in English is prerequisite, while knowledge of other in-scope country languages would be an advantage
•Experience (5+ years) in sales force analytics in a market research firm or pharmaceutical company or Pharma KPO
•Should have an understanding of Pharmaceutical business including its regulatory environment
•Strong analytical thinking with problem solving approach
•Should have worked in an international company with exposure to working in cross-cultural environment
•Should be customer service oriented
•Strong and proactive business results-focus, and proven ability to provide insights that increase productivity

calendar_today6 days ago


info Regular, Full Time

location_on Ambavaram, India

work Nov Hltcr Shared Services Ind

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