Cognizant

Associate - Projects (BB-6CDE4)

Found in: Neuvoo IN

Description:

Cyber Security Specialist

Qualification :

Degree :

Bachelors Degree, Diploma

Certifications :

CCNA Security or Equivalent

Responsibility :

Stakeholder Management :

  • '• Adherence to customer security and compliance requirements.
  • • Ensure stated productivity requirements are met for the engagement.
  • • Inspect configuration and security devices log review.
  • • Review of standard operating procedures against support provided.
  • • Review the disaster recovery plan for good practices.

    • Service Exceution :

  • '• Perform SOP activities with business impact understanding of customer environment and contribute to improve SOPs.
  • • Implementation of approved change requests in line with customer change management process.
  • • Responsible for incident life cycle following ITIL frame work as applicable.
  • • Adherence to customer communication etiquette.
  • • Assess security design for single points of failure.

    • Project management :

  • • Review CSAT feedback and ensure timely implementation of corrective actions.
  • • Coordinate with resolver groups vendors/carriers.
  • • Responsible to develop induction documents in consultation with relevant stakeholders for the project and ensure successful completion of induction process for new joiners.
  • • Effective floor Management.

    • Process adherence :

  • • Participate in Critsit process to resolve the incident in a timely manner.
  • • Log and triage incidents.
  • • Troubleshoot the escalated incident / problem and refer / escalate (functional and hierarchical) to the right groups (Vendors / Level 3 ).
  • • Provide inputs to FAQ database / KR / contribute towards updating knowledge articles.
  • • Contribution to continuous service improvement plans (CSI).

    • People Management :

  • • Continually assess skill level and provide intervention assistance.
  • • Contribute to and participate proactively in knowledge sharing sessions.
  • • Encourage team individuals to participate in organization innovation programs.
  • • Act as a buddy for new hires.
  • • Makes recommendations on R&R for team / individual achievement.
  • • Makes recommendations to team lead on teamâ€TMs performance rating.

    • Knowledge Management :

  • • Ensure team contributes and participates in all organizational technology events and knowledge sharing forums.
  • • Adherence to Organizational policies and processes (including Cognizantâ€TMs security policies LP timelines etc).

    • Must Have Skills

  • McAfee ENS
  • Splunk SIEM
  • Bluecoat Web Security

    • Good To Have Skills

  • Splunk

    • calendar_today4 days ago

    report

    info Full Time

    location_on Chennai, India

    work Cognizant

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