Product Manager - Buying Experience (BB-6AF86)
Found in: Neuvoo IN
Description:Tata CLiQ is the flagship digital commerce initiative of the Tata Group. It is a multi-category e-commerce platform, operating across categories such as Fashion, Footwear and Accessories, Electronics and Luxury. At CLiQ, we encourage experiments and creativity in Technology. We develop and use technology to enhance day-to-day life and have a positive impact on customers. Tata CLiQ has a unique omni-channel marketplace model offering customers the convenience of quicker delivery (by shipping from store), easy pick-up and returns, across 1,200+ brands and 1,000 stores in 100+ Indian towns and cities. It is also India's definitive destination for exclusive Fashion and Electronics brands.Here’s what we believe in: We obsess over customer delightWe are out there to find an alternate way of doing e-commerceWe carry an attitude to develop a culture of learning and continuous improvement, both for people and processesOur goals will be ambitious, demand significant stretchWe believe in Uncomfortable TransparencyWe will always be respectful, empathetic and caring about the well-being of our teams Roles & Responsibilities ·Create and manage the product roadmap for the subject portfolio; collaborating with stakeholders throughout the broader organization.·Lead significant multi-year/multi-track initiatives to improve the buying experience, bring considerable upliftment in the overall product charter, embrace newer and efficient product solves.·Entrepreneurial approach to product building and delivery - getting things done despite constraints, anticipate and escalate to resolve any possible bottlenecks.·Optimize user experience through intuition, analysis of quantitative test data and qualitative research/customer interviews.·Monitor the health of all products at all times through detailed data analysis along with the associated risks and implications to timelines; lead the resolution of cross-functional issues.Own entire lifecyle of the product - research, conceive, deliver, monitor and retire.Experiment and iterate over product features to achieve large scale product adoption. Key Qualifications ·4-8 years of overall work experience with at least the last 4 years into Product Management for a large scale direct to consumer facing Internet Company. Experience with eCommerce domain, a strong plus.·Demonstrated fluency in core e-commerce and internet concepts like customer experience, buying journeys, payment systems, order processing, supply chain, and bringing them all together to define a shopping experience.·Highly analytical and able to identify opportunities and problems to prioritize and drive multi-year product roadmaps.·Technical mindset with ability to work closely with engineering partners to solve for system interdependencies, devise implementation strategies and refine scope based on concrete considerations.·Able to work independently but not alone, leading through influence, leading from the middle of the pack.·Exceptional presentations and communication skills, with experience presenting to and influence senior executives.·Ability to prioritize in an ambiguous environment and Demonstrated ability to formulate data-driven decisions that lead to results.·An MBA or Masters in Marketing or Strategy. Ideal Candidate ·Has strong product management fundamentals and have delivered independent cross functional product solves from scratch.·Is able to work on multiple parallel tracks yet maintain razor sharp focus on few customer problems being solved.·Works closely with cross functional stakeholders (Engineering, Business, Leadership) to achieve product objective.·Is experienced in using data and KPI to monitor, measure and correct performance.·Hands On with Omniture, SQL, JIRA, Wireframing Tools etc.
calendar_today6 days ago