Home
>
Jobs
>
Mumbai
    BNP Paribas

    Support Analyst

    Found in: beBee S2 IN - 2 days ago


    Description


    About BNP Paribas Group:

    BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

    About BNP Paribas India Solutions:

    Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

    About Businessline/Function :


    About BNP Paribas Group:

    BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporate and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

    About BNP Paribas India Solutions:

    Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

    About Businessline/Function :

    Job Title:

    Support Analyst

    Date:

    16-May-2022 (ASAP)

    Department:

    GMIT

    Location:

    Mumbai

    Business Line / Function:

    CIB

    Reports to:

    (Direct)

    Akhilesh Gupta

    Grade:

    (if applicable)

    NA

    (Functional)

    Akhilesh Gupta

    Number of Direct Reports:

    Directorship / Registration:

    NA

    Position Purpose

    Replacement of Shubha Vasan (Resignation)

    Responsibilities

    Direct Responsibilities

    Provide eminent support to all users of all application system in a timely and efficient manner.

    Liaise with the developers and business analysts to communicate issues raised by the business.

    Communicating with the global team to resolve issues.

    Maintain a knowledge base regarding support issues and their resolution using SharePoint or other collaboration tools.

    Build a working knowledge of the systems and business area in order to provide a high level of support.

    Reconfiguring various existing setups in order to improve the efficiency of the system and to cohere to business requests.

    Track issues effectively using ITIL approved methodology (Incidents, Problems, Requests and Changes).

    Preparing environments for releases and ensure that the implementation and pre-production tests are carried out.

    The system which team supports are classified as Tier 1 (business critical) which requires very flexible approach to work, as we have to support the systems as well as undertake project work.

    Within the broader team we support an overnight batches that performs the official end-of-day, night batches performing clearing and settlements for various markets. Also generating, transferring reports to various downstreams and regulatories.

    Contributing Responsibilities

    Operating on APAC Based hours to support the business in APAC. This involves rotational shifts that works early from 05:30-06:30 am IST and the late shift starting from 12:30-01:30 pm IST.

    The successful candidate will be expected to Perform system checks, Pro-actively monitor and improve availability and performance of the production environments globally, Deployment of applications in

    UAT & PROD environments, contribute in weekend checks and coordinate with the teams in APAC.

    Coordinate with other internal teams, clients and vendors in order to respond to incidents and resolve issues promptly to restore normal services to the business.

    Ensure root-cause analysis have undertaken for all incidents. Manage problem and action tickets.

    Perform BAU tasks with eminent quality in incident management.

    Technical & Behavioral Competencies

    Unix/Linux

    SQL (Sybase ASE preferred)

    Shell / Batch / Powershell / Perl / Python scripting

    Jenkins
    Bitbucket/Git
    Monitoring tools - Geneos / Prometheus / Grafana / Dynatrace

    Knowledge of .Net is added advantage.

    Application Production Support Knowledge
    Excellent communication skills
    Ability to absorb, retain and document knowledge
    Ability to prioritize work efficiently in a dynamic, ever changing environment
    Self-motivated by working under their own initiative

    Investing Banking knowledge and background would be an advantage

    Specific Qualifications (if required)

    Confident enough to work in a Business Critical challenging environment

    Skills Referential

    Behavioural Skills: (Please select up to 4 skills)

    Communication skills - oral & written

    Creativity & Innovation / Problem solving

    Ability to collaborate / Teamwork

    Adaptability

    Transversal Skills: (Please select up to 5 skills)

    Analytical Ability

    Ability to understand, explain and support change

    Ability to develop others & improve their skills

    Ability to manage a project

    Ability to develop and adapt a process

    Education Level:

    Bachelor Degree or equivalent

    Experience Level

    At least 3 years

    Other/Specific Qualifications (if required)

    Understanding of capital market would be an added advantage.

    Job Title:

    Support Analyst

    Date:

    10-May-2022 (ASAP)

    Department:

    GMIT

    Location:

    Mumbai

    Business Line / Function:

    CIB

    Reports to:

    (Direct)

    Grade:

    (if applicable)

    NA

    (Functional)

    Number of Direct Reports:

    Directorship / Registration:

    NA

    Position Purpose

    Replacement of Akshay Salaskar (Resignation)

    Responsibilities

    Direct Responsibilities

    Provide eminent support to all users of all application system in a timely and efficient manner.

    Liaise with the developers and business analysts to communicate issues raised by the business.

    Communicating with the global team to resolve issues.

    Maintain a knowledge base regarding support issues and their resolution using SharePoint or other collaboration tools.

    Build a working knowledge of the systems and business area in order to provide a high level of support.

    Reconfiguring various existing setups in order to improve the efficiency of the system and to cohere to business requests.

    Track issues effectively using ITIL approved methodology (Incidents, Problems, Requests and Changes).

    Preparing environments for releases and ensure that the implementation and pre-production tests are carried out.

    The system which team supports are classified as Tier 1 (business critical) which requires very flexible approach to work, as we have to support the systems as well as undertake project work.

    Within the broader team we support an overnight batches that performs the official end-of-day, night batches performing clearing and settlements for various markets. Also generating, transferring reports to various downstreams and regulatories.

    Contributing Responsibilities

    Operating on APAC Based hours to support the business in APAC. This involves rotational shifts that works early from 05:30-06:30 am IST and the late shift starting from 12:30-01:30 pm IST.

    The successful candidate will be expected to Perform system checks, Pro-actively monitor and improve availability and performance of the production environments globally, Deployment of applications in

    UAT & PROD environments, contribute in weekend checks and coordinate with the teams in APAC.

    Coordinate with other internal teams, clients and vendors in order to respond to incidents and resolve issues promptly to restore normal services to the business.

    Ensure root-cause analysis have undertaken for all incidents. Manage problem and action tickets.

    Perform BAU tasks with eminent quality in incident management.

    Technical & Behavioral Competencies

    Unix/Linux

    SQL (Sybase ASE preferred)

    Shell / Batch / Powershell / Perl / Python scripting

    Jenkins
    Bitbucket/Git
    Monitoring tools - Geneos / Prometheus / Grafana / Dynatrace

    Knowledge of .Net is added advantage.

    Application Production Support Knowledge
    Excellent communication skills
    Ability to absorb, retain and document knowledge
    Ability to prioritize work efficiently in a dynamic, ever changing environment
    Self-motivated by working under their own initiative

    Investing Banking knowledge and background would be an advantage

    Specific Qualifications (if required)

    Confident enough to work in a Business Critical challenging environment

    Skills Referential

    Behavioural Skills: (Please select up to 4 skills)

    Communication skills - oral & written

    Creativity & Innovation / Problem solving

    Ability to collaborate / Teamwork

    Adaptability

    Transversal Skills: (Please select up to 5 skills)

    Analytical Ability

    Ability to understand, explain and support change

    Ability to develop others & improve their skills

    Ability to manage a project

    Ability to develop and adapt a process

    Education Level:

    Bachelor Degree or equivalent

    Experience Level

    At least 3 years

    Other/Specific Qualifications (if required)

    Understanding of capital market would be an added advantage.

    NA


  • Fynd

    Product Support Engineer

    Found in: Adzuna IN Premium - 4 days ago


    Fynd Bombay

    Fynd is India's largest omnichannel commerce platform helping retail businesses accelerate growth. Founded by Farooq Adam, Harsh Shah, and Sreeraman MG in 2012. · The company is headquartered in Mumbai and currently employs 350+ spread across design, engineering, data science, op ...

  • BNP Paribas

    Support Analyst/Senior Support Analyst

    Found in: beBee S2 IN - 5 days ago


    BNP Paribas Bombay CDI

    About BNP Paribas Group: BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (who ...

  • BNP Paribas Corporate & Institutional Banking

    Support/Sr. Support Analyst

    Found in: beBee S2 IN - 2 days ago


    BNP Paribas Corporate & Institutional Banking Bombay CDI

    Job Description · About BNP Paribas Group: BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Finan ...

  • BNP Paribas Corporate & Institutional Banking

    Senior Support Analyst

    Found in: beBee S2 IN - 5 days ago


    BNP Paribas Corporate & Institutional Banking Bombay CDI

    About BNP Paribas Group: · BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services ( ...

  • BNP Paribas

    Business Analyst

    Found in: beBee S2 IN - 5 days ago


    BNP Paribas Bombay CDI

    About BNP Paribas Group: BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (who ...

  • BNP Paribas Corporate & Institutional Banking

    Business Analyst

    Found in: beBee S2 IN - 5 days ago


    BNP Paribas Corporate & Institutional Banking Bombay CDI

    About BNP Paribas Group: BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (who ...

  • Experian

    Business Analyst

    Found in: beBee S2 IN - 5 days ago


    Experian Mumbai Central OTHER

    Company Description · Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can't. We help individuals take financial control and access financial services, businesses make smarter deci ...

  • BlackRock

    Analyst, Cash and Asset Reconciliation

    Found in: beBee S2 IN - 11 hours ago


    BlackRock Mumbai Central Full time

    Description · About this role · Overview: · The Investment Accounting Group provides accounting & reporting services to our accounting clients. We provide services including the preparation of monthly accounting packages and quarterly footnote schedules, reconciliation of cash ...

  • Morgan Stanley

    Manager - CBA Support Role

    Found in: beBee S2 IN - 3 days ago


    Morgan Stanley Mumbai Central Full time

    Job Description · Company ProfileMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governm ...

  • BNP Paribas

    Analyst/ Associate, Investment Banking APAC, India

    Found in: beBee S2 IN - 5 days ago


    BNP Paribas Bombay CDI

    Job Title: · Analyst/ Associate, Investment Banking APAC, India · Date: · 24th March 2022 · Department: · Investment Banking India · Location: · Mumbai · Business Line / Function: · Investment Banking APAC · Reports to: · (Direct) · Grade: · (if applicable) · NA · ...


  • JP Morgan Chase Mumbai Central OTHER

    Job Description · About J.P. Morgan Treasury Services · J.P. Morgan Treasury Services (TS) is one of the world's largest providers of treasury management services. J.P. Morgan's TS business is a full-service provider of innovative cash management, trade, liquidity, commercial car ...

  • BlackRock

    Vice President Credit Research

    Found in: beBee S2 IN - 4 days ago


    BlackRock Mumbai Central Full time

    Description · About this role · Business Description: · With over 400 investment professionals across the Americas, APAC and EMEA, and with a combined ~$1.45 trillion of AUM, Global Fixed Income (GFI) platform brings together distinct, yet complementary businesses under one gl ...

  • BNP Paribas

    Dotnet Developer

    Found in: beBee S2 IN - 5 days ago


    BNP Paribas Bombay CDI

    Job Description - APAC · About BNP Paribas Group: · BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and Internat ...

  • BNP Paribas

    Associate LV 1

    Found in: beBee S2 IN - 11 hours ago


    BNP Paribas Bombay CDI

    About BNP Paribas Group: BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (who ...

  • Morgan Stanley

    Macro Sales Analytics

    Found in: beBee S2 IN - 5 days ago


    Morgan Stanley Mumbai Central Full time

    Job Description · Company ProfileMorgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governm ...

  • BNP Paribas Corporate & Institutional Banking

    C++ Developer

    Found in: beBee S2 IN - 5 days ago


    BNP Paribas Corporate & Institutional Banking Bombay CDI

    About BNP Paribas Group: · BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services ( ...

  • BNP Paribas

    Senior Software Engineer

    Found in: beBee S2 IN - 3 days ago


    BNP Paribas Bombay CDI

    About BNP Paribas Group: · BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services ( ...

  • BNP Paribas Corporate & Institutional Banking

    Sr. Admin

    Found in: beBee S2 IN - 5 days ago


    BNP Paribas Corporate & Institutional Banking Bombay CDI

    About BNP Paribas Group: · BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services ( ...

  • Morgan Stanley

    Senior Associate/Manager/SM/VP

    Found in: beBee S2 IN - 3 days ago


    Morgan Stanley Mumbai Central Full time

    Job DescriptionJob Function : Fund Accounting · Department : Morgan Stanley Fund Services · Designation : Senior Associate/Manager/Senior Manager/VP · Position Description : The Manger will work very closely with Account Managers of Morgan Stanley Fund Services (MSFS) in ensuri ...

  • BNP Paribas

    Associate - Portrec - Collateral Management CIB

    Found in: beBee S2 IN - 2 days ago


    BNP Paribas Bombay CDI

    Portfolio Reconciliation Analyst About BNP Paribas Group: · BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and I ...