- Partner strategically with leadership to support the execution of short- and long-term goals.
- Provide direct support for time-sensitive and proprietary tasks for Financial Consulting leadership team members as requested.
- Operate in a self-directed manner, identifying and addressing risk mitigation, process improvement, communication, and support needs affecting the successful delivery of client solutions.
- Complete assigned projects with minimal oversight; consistently deliver high quality work on time; review own work and the work of others prior to completion.
- Create and execute project plans. Revise as appropriate to meet changing needs and requirements. Manage project risks / issues. Recognize and determine the appropriate corrective action to ensure internal projects are delivered on time and within budget and scope.
- Complete data analyses and visualization as requested, assessing financial information for reasonableness and accuracy
- Partner with internal departments (technology, human resources, sales, marketing, finance, legal) to develop, implement and maintain efficient and effective support processes
- Manage and facilitate new service line development / deployment and specific systems implementations by working with service line leaders, technical counterparts, internal support functions, and vendors as necessary
- Provide day to day and ongoing coaching and guidance of other operations employees
- Partner with operations liaisons to provide implementation support for assigned service line initiatives
- Provide ongoing operational support, oversight and process adherence for assigned service line and firmwide policy and procedures.
- Provide oversight and advocacy for the effective efficient use of internal systems.
- Continually identify, assess, monitor and communicate the issues and risks of a project/activity to the appropriate stakeholder.
- Performs other duties as assigned.
- Bachelor's degree required
- Project management certification, preferred
- Advanced Microsoft Office Skills, particularly Excel, Word, PowerPoint, Outlook
- Visio preferred
- Financial analysis
- Applies technical/procedural requirements of the position based on knowledge and experience within specialization
- Minimum of five years experience working with management level individuals.
- Minimum of five years experience working in a professional services firm; consulting preferred
- Minimum of three to five years working in assigned area with the ability to effectively manage multiple projects
- Previous experience in managing others in a team environment – direct or indirectly
- Experience in navigating in a matrix reporting environment solving/resolving complex issues
- Effective organization and time management skills; ability to effectively prioritize and execute tasks in a high pressure environment as required
- Ability to manage multiple tasks
- Strong attention to detail
- Strong analytical skills and the ability to process financial information for reasonableness and accuracy.
- Ability to work autonomously and exhibit a professional demeanor to internal and external clients; proactively manages customer and vendor expectations
- Required to effectively communicate across all levels; knows audience and adapts appropriately, effective facilitation/presentation skills and strong listening skills
- Excellent interpersonal and influencing skills; works well with a variety of work styles, able to handle difficult conversations with members of team and create "win-win" solutions for those involved
- Shows motivation and initiative to learn and grow beyond project work and shares knowledge with team and applies past experiences and lessons learned to new situations
- Continually enhances and builds upon knowledge base of the service in order to update and inform leadership as necessary
- Ability to define a business requirements, present options and secure management buy-in on appropriate solutions
- Ability to support and assist with change implementation assignments
- Ability to train, mentor and provide guidance and feedback to other team members
FC Operations Manager 1 - Gurugram, India - RSM
Description
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
The Operations Manager role is responsible for providing operational support to Financial Consulting leaders in areas that span the client delivery life cycle. In this capacity, the Operations Manager is accountable to ensure tools, processes, and systems exist and effectively support the delivery of quality services to RSM's clients. The CS Operations Manager is responsible for planning, coordination, and execution of all aspects of assigned projects through the project life cycle
Essential Duties
Minimum Qualifications
EDUCATION/CERTIFICATIONS
TECHNICAL/SOFT SKILLS
EXPERIENCE
LEADERSHIP SKILLS
You want your next step to be the right one. You've worked hard to get where you are today. And now you're ready to use your unique skills, talents and personality to achieve great things. RSM is a place where you are valued as an individual, mentored as a future leader, and recognized for your accomplishments and potential. Working directly with clients, key decision makers and business owners across various industries and geographies, you'll move quickly along the learning curve and our clients will benefit from your fresh perspective.
Experience RSM. Experience the power of being understood.