Team Lead - Pune, India - Contentstack

    Contentstack
    Contentstack Pune, India

    1 week ago

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    Description

    What is Contentstack?

    Contentstack combines the best Content Management System (CMS) and Digital Experience Platform (DXP) technology. It enables enterprises to manage content across all digital channels and create inimitable digital experiences. The Contentstack platform was designed from the ground up for large-scale, complex, and mission-critical deployments. Recently recognized as the Gartner PeerInsights Customers' Choice for WCM, Contentstack is the preferred API-first, headless CMS for enterprises across the globe.

    What Are We Looking For?

    Contentstack is looking for a Team Lead - Technical Content

    Roles and responsibilities

    • Plan, analyze, and author high-quality technical documentation in easy-to-understand and simple language
    • Create user guides, integration guides, API documentation, microcopies, tutorials, blog posts, release notes, video scripts and more for multiple releases of one or more products
    • Work closely with various departments to understand project requirements and independently gather information from subject matter experts
    • Work better on deadlines
    • Lead a team of writers to deliver the work on time

    Requirements:

    • 8 + years of industry experience as an effective technical writer
    • Experience leading a team of multiple technical writers
    • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
    • Previous experience writing documentation and procedural materials for multiple audiences
    • Superior written and verbal communication skills, with a keen eye for detail
    • Strong interpersonal and communication skills
    • Ability to collaborate with internal stakeholders and cross-functional teams, across multiple geographies
    • Strong organizational and planning skills
    • Intellectually curious and learner for life