Supply Chain Planner - Pune, India - Applycup Hiring Solutions | Top Recruitment & Staffing Agency

Description

Job Responsibilities

 Ultimately responsible for ensuring customers receive exceptional value from planning

solutions delivered by Baxter Planning.

 Serve as the strategic lead for Planning as a Service (PaaS) accounts and partner with

internal resources to ensure customers are meeting supply chain objectives. This includes:

o Prepare and lead meetings with assigned customers.

o Serve as escalation point for customer concerns.

o Analyze customers and make recommendations for improvement opportunities.

o Identify and complete consulting projects (delivery of Statements of Work).

o Apply continuous improvement to help achieve customer supply chain objectives.

o Work with customers to adopt improvement recommendations by modifying

business processes or configuration of the planning tool.

o Drive user- and Best Practice adoption across customer user base.

 Create high quality Business Review presentations. Partner with Customer Success to build

the story and present it to customer executives.

 Train and mentor new customers on effective utilization of planning solutions based on Best

Practices and conduct customer training (On-Site or Remote).

 Work with cross-functional teams to develop new Best Practices and improve existing ones

for delivering planning solutions.

 Serve as an escalation point for Service Desk tickets and handle advanced tickets for

assigned customers.

 Assist in implementation of new customers

 Assist in testing of new features and functionality.

Job Requirements

 Minimum 5 years of prior Supply Chain Management experience.

 Experience with Planning Software is preferred. It is a must to quickly grasp new software

and processes.

 Effective written and verbal communication skills to influence/assist customer contacts.

 Capability to work independently and in cross-functional teams that are passionate about

delivering value to customers.

 Excellent organizational, time management, and prioritization skills.

 Ability to perform challenging tasks under pressure in an environment where results can

have a large monetary impact on customers.

 Creative problem solving and technical skills including strong intermediate Excel proficiency

(Pivot Tables, VLookup, etc.).

 Must have strong initiative and success-driven attitude to continuously improve methods

for supporting customers and optimizing supply chains.

Location - Remote

Shift time - 12 to 9 PM IST or 11 to 8 PM IST.

Experience - 5 to 10yrs