Client Support Engineer - Mumbai, India - Pelican

    Pelican
    Pelican Mumbai, India

    4 weeks ago

    Default job background
    Full time
    Description

    Client Support Engineer

    About Pelican

    ACE Software is a leading provider of payment solutions to corporations and financial institutions of all types and sizes in EMEA, the Americas and Asia-Pacific. ACE Software puts intelligent automation, compliance and control firmly at the heart of your payments business. Financial institutions and corporate's worldwide rely on ACE to manage & control their payments securely, improve operational efficiencies and lower risk & IT costs.

    Aims & Goals

    The primary aim of the Client Support Engineer is to ensure that systematic and constant Support is given to the client

    Experience Level & Qualification:

    1. Experience Level
      • 2 - 3 years of onsite experience in banking domain.
    2. Educational Background
      • B.Sc / B.Sc.IT / Graduation / BE / Diploma
    Essential skills
    • Experience in providing support for Banking Applications
    • Mandatory Knowledge and hands-on experience of 3rd Parties - Oracle and AIX or LINUX
    • Working Knowledge of IBM MQ or IBM WAS or WebLogic preferred
    • Should have sound knowledge of DOS scripting and Shell Scripting
    • Should have sound knowledge of client-server communication
    • Knowledge of SWIFT message types or sanctions scanning will be an advantage

    Additional Skills

    • Good communication and documentation skills.
    • Should have worked in Shifts
    • Candidate should be staying near SBI office (Nerul or Navi Mumbai)
    • Should have inclination to adopt and learn new technology.