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- Handle daily volumes of the assigned tasks and ensurethat the given SLA are met per the quality standards.
- Maintain records of daytoday work by updating thetrackers to reflect work done.
- Demonstrateexcellent time management skills.
- If there isa possible default on SLAs or quality flag the escalation in timeto the manager or lead.
- Interacting andcollaborating with suppliers or merchants to accurately reflect theproduct information in the client catalog.
- Willingness to take initiatives andresponsibilities.
- Bachelors degree in any discipline with 34 years of workexperience
- Worked in ecommerce catalogmanagement/ content validation/ data labelling
- Typing skill (atleast 40 words/ min) with noerror
- Proficient in MS Officetools.
- Strong written and oral communicationskills in English is critical for the role.
- Strong business communication skills to communicate withinternal or external stakeholders clearly
Sr Team Member- Catalog Analyst - Chennai, India - Saaki Argus & Averil Consulting
Description
About Client:
A leading BPOOrganization
JobResponsibilities:
Catalog analysts will be responsible for working on tasksthat include (but not limited to) audit vendor submissions to meetclients catalog standards interacting or coordinating withsuppliers/manufacturers identifying and correctingerrors/complaints maintaining records of work received andperformed. The role will have daily deliverables acrossproductivity quality and utilization as basic metrics. This rolewill work with various partners within the organization to enhancethe business.
KeyResponsibilities:
CandidateRequirements:
Location:Chennai
RemoteWork :
No