Appointment Coordinator - Sany, India - Digital Placement

Description

Job Timings: 08.00 PM to 04.00 AM(IST)

Yearsof Experience: 12Years


SkillsRequired:
Excellencyin English MS Word and Excel Strong communication skills Effectivetime management Customer service skills Familiarity with schedulingsoftware or online appointmentsystems

JobSummary:
Tofacilitate seamless interactions between medical professionals andpatients by managing online appointment scheduling. This positioninvolves utilizing digital platforms to efficiently coordinateschedule and confirm medicalappointments.

JobDescription:
1)

Appointment Scheduling:
Using online scheduling systems tocoordinate and manage appointments between healthcare team andpatients. Ensure accuracy and efficiency inscheduling. 2)

Communication:
Communicate with patients to understand theirscheduling needs andpreferences.
3)

Online Platform Management:
Proficiently navigate and manage thefeatures of online appointment schedulingplatforms.
4)

Patient Support:
Offer assistance and guidance to patientsnavigating the online appointment system. Address inquiries resolveconcerns and provide exceptional customer service to enhance theoverall patientexperience.
5)

Compliance and Security:
Adhere to privacy and security regulationsgoverning patient information. Ensure compliance with healthcareindustry standards and guidelines related to appointmentscheduling.

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