Technical Post Sales Specialists - Bengaluru, India - ICA Pidilite Private Limited
Description
Hi
ICA Pidilite ( Sister Concern Co. of Pidilite ) hiring for Technical Sales and Training Manager
Location : Bangalore
Skill : Technical Sales and Training Manager ( Wood Coating Division )
Industry Preferred : Chemical
Language : Fluent in English
Exp : 4 to 12 years exp in technical Sales and customer handling ( On roll exp mandatory )
Age : Upto 35
Education : Any Graduate
Industry : Wood Coating
Job description
Responsibilities:-
Technical sales manager will be a supervisory level role in overseeing the day-to-day operations and activities of the technical services department. They will lead a team of technical service specialists, and other staff. They will work in coordination with other teams, including sales, R&D, Product Management to identify new business opportunities or strategic partnerships that represent potential areas of growth.
• Lead product development and life cycle management process to support new product introductions and life cycle management opportunities.
• Devise a system of capturing customer complaints, document them and respond with appropriate conclusions based on relevant data.
• Support continuous improvement processes to improve quality and operational performance.
• Perform internal audits, identify root causes and corrective actions, and verify completion of corrective actions.
• Combine Technical & Customer Perspectives: Identify customers technical and manufacturing needs and provide total solution.
• Identify training needs of Sales and Marketing function and develop mechanisms and modules to impart the training on a periodic basis
• Oversee the inventory classification and ensure reduction of non-moving and write-off inventor
Interested please share resume to or please contact to
Regards
Sabita Roy