Service Specialist Group - Kolkata - Blue Star

    Blue Star
    Blue Star Kolkata

    5 days ago

    Full time
    Description

    Service Specialist Support

    • Technical knowledge support to service engineers of CPSD and International business for complaints resolutions of VRF and Ducted products of Blue Star make and Other Make (Competition).
    • Validation and commissioning of VRF projects done by CPSD and CAD
    • Visiting VRF product sites across India for resolving aged and escalated cases to ensure early resolution of complaints improving turn around time and customer satisfaction index
    • Market study for latest technologies on other make(competition) VRF products for AMC business and skill upgradation
    • Strengthening the service operations by ensuring availability of relevant spares and software s for other make AMC business of INR 10 Cr at present.
    • Provide solutions on cost saving by reducing material consumption in under warranty and AMC complaints through indigenization and alternate parts.
    • Guide revamp team by providing cost effective solutions for changing old technology products to latest VRF Ducted systems.
    • Carry out site audits on repeat failures and do Root Cause analysis, Validate and Publish key reports on failures and continually add value for process and performance improvement for meeting the business objectives.
    • Ensure that the VRF service and commissioning team is adequately trained to deliver an efficient service to internal and external customers.
    • Managing VIP customer complaints across India on VRF and ducted systems.

    New Product Development

    • Member of new product development team for guiding team on design for product serviceability, field feedback, spares standardization, installation and service standards.
    • Recommending engineering change request to RD based on the field feedback and knowledge of Other Make VRF.
    • Creation and release of manuals on product service, repairs and maintenance.

    Capability Building

    • Travelling across India for skill enhancement of technicians by on job (hands on) training.
    • Identify and develop service providers for handling other make VRF and ducted systems.
    • Preparing Technical literature for Blue Star and Other Make VRF s in text, video and pictorial form for guiding technicians and engineers.
    • Develop simulators for logic testing and product training.
    • Identification and technical evaluation of vendors for spares and software of other make (competition) VRF products.

    Key Responsibilities:

    • Customer Focus
    • Managing Developing People
    • Strategic Thinking
    • Enabling Change
    • Execution Excellence
    • Managing relationships

  • Work in company

    Officer, Collection Specialist, Risk Management Group

    Only for registered members

    The Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. · ...

    Kolkata

    3 weeks ago

  • The Senior Officer will manage collection activities of assigned locations through teams and collection agencies. The role requires effective tools to be applied to recovery losses and data requirements managed well for analytics, legal inputs, etc. · Manage collection activities ...

    Greater Kolkata Area

    1 month ago

  • Work in company

    Recruitment Specialist

    Only for registered members

    We have an opening in our organization GI GROUP . PFB the details : · ...

    Kolkata

    1 month ago

  • Work in company

    Recruitment Specialist

    Only for registered members

    We have an opening in our organization GI GROUP . PFB the details :- Designation : Recruitment Specialist Location : Kolkata (Salt lake V) Key areas: · ...

    Kolkata

    1 month ago

  • Work in company

    Test Automation

    Only for registered members

    The specialist/senior specialist will provide testing services to corporate IT engagements and hands-on test automation services. · ...

    Greater Kolkata Area

    1 month ago

  • Work in company

    SEO & Social Media Marketing Specialist

    Only for registered members

    Somnetics is looking for an experienced SEO & Social Media Marketing Specialist. · ...

    Kolkata, West Bengal

    1 month ago

  • Work in company

    Sales Specialist

    Only for registered members

    Sales Specialist (IT/OT Integration) in Kolkata/Gurugram. · ...

    Kolkata, West Bengal

    3 weeks ago

  • Work in company

    Test Automation

    Only for registered members

    We are looking for a Specialist/ Senior Specialist in Test Automation to provide testing services to on-going Corporate IT and Regional IT engagements and also provide hands-on test automation services. · ...

    Greater Kolkata Area

    2 months ago

  • Work in company

    Vendor Master Specialist Night Shift

    Only for registered members

    We are looking for an experienced Vendor Master Specialist to join our team. · Create and maintain vendor master-related data submitted by business units through various channels. · ...

    Kolkata

    1 month ago

  • Work in company

    Vendor Master Specialist

    Only for registered members

    We are looking for an experienced Vendor Master Specialist to join our team. The ideal candidate will have strong knowledge of global master data standards and experience in managing vendor master-related data. · ...

    Kolkata

    1 month ago

  • Work in company

    Site Visit

    Only for registered members

    We are looking for dedicated individuals to join our team in West Bengal as Site Visit Specialists. · ...

    Kolkata

    1 month ago

  • Work in company

    Bancassurance Financial Life Specialist

    Only for registered members

    This is a full-time role for a Bancassurance Financial Life Specialist at HDFC Life based in Kolkata. · ...

    Kolkata, West Bengal

    1 month ago

  • Work in company

    Territory Business Executive

    Only for registered members

    The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethi ...

    West Bengal Full time

    1 month ago

  • Work in company

    Marketing Executive

    Only for registered members

    To strengthen Manipal Hospital Old Airport Road's presence in West Bengal by driving community outreach, doctor engagement and PR initiatives that increase brand visibility build trust and generate patient footfalls to MHB. · ...

    Kolkata

    1 month ago

  • Work in company

    FP&A Workday Specialist

    Only for registered members

    We are seeking a FP&A Workday Specialist with deep expertise in designing, managing and evolving end-to-end FP&A processes within Workday. · ...

    Kolkata

    1 month ago

  • Work in company

    Human Resources Specialist

    Only for registered members

    We are looking for an HR professional who is strong in HR Operations and Generalist activities, with a hands-on focus on Learning & Development. · ...

    Kolkata, West Bengal

    1 month ago

  • Work in company

    Social Media

    Only for registered members

    This is a full-time role located in Kolkata as Social Media Specialist. The job involves planning and managing engaging content across social media platforms to increase brand presence. · ...

    Kolkata, West Bengal

    1 week ago

  • To deliver exceptional volume and revenue performance by acquiring and engaging with DBS Treasures clients. · ...

    Greater Kolkata Area

    1 week ago

  • Work in company

    Senior Specialist

    Only for registered members

    Linde Global Support Services Pvt. Ltd | Business Area: Information Services (IT) · Senior Specialist - SAP Access Operations · Kolkata, West Bengal, India | Workplace Type: On-Site | Job Type: Regular / Permanent / Unlimited / FTE | Reference Code: req26872 · It's about Being Wh ...

    Greater Kolkata Area ₹1,200,000 - ₹2,800,000 (INR) per year

    6 days ago

  • Work in company

    Clinical support

    Only for registered members

    This job family is intended to accommodate jobs whose accountabilities span two or more job families within the job group; · jobs that are not covered by a defined job family within the job group; managerial roles spanning more than one family that are not broad enough in scope ...

    Kolkata, West Bengal

    1 week ago

Jobs
>
Kolkata