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Head India - Hyderabad - People Hire Consulting
Description
Country Head of GCC (in Hyderabad) to take end-to-end ownership of an established Global Capability Center and lead its next phase of scale and strategic evolution.
- This role carries a build-from-strength charter - expanding capabilities, driving global transitions, and positioning India as a strategic hub for enterprise operations.
Key Charter Areas:
- Own GCC strategy, operations, and growth roadmap
- Scale headcount, capabilities, and global footprint
- Lead transitions & migrations from global markets
- Drive delivery excellence, SLAs, and governance
- Manage global CXO stakeholder engagement
- Own financials - budgeting, cost, productivity, ROI
- Build and strengthen leadership bench
- Drive automation, AI, and digital transformation
- Operational Scope
Coverage across enterprise and healthcare value chain areas such as:
- Revenue Cycle Management (RCM)
- Medical Coding & Billing
- Payer / Provider Operations
- Clinical / Pharma Services
- Healthcare Data & Analytics
- (Exposure to healthcare operations is preferred; not mandatory)
Ideal Candidate Profile:
years in GCC / Global Captives / BPM leadership
- Experience leading large-scale capability centers
- Managed 1,000+ FTE environments (preferred)
- Strong exposure to global stakeholders & transitions
- P&L ownership + transformation experience
- Healthcare / Life Sciences exposure - preferred, not mandatory
What Makes This Role Attractive:
- Full GCC ownership mandate
- Scale & expansion charter
- Direct global leadership visibility
- Strategic impact vs. operational maintenance
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