Lead Engineer - Bengaluru, India - 3M Technology Center of Excellence (TCOE)

    3M Technology Center of Excellence (TCOE)
    3M Technology Center of Excellence (TCOE) Bengaluru, India

    1 week ago

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    Description

    Lead Engineer - Citrix Netscaler (Bangalore)

    Exp 6 to 9 years.

    Job Description:

    Job Description & Responsibilities:

    • Responsible Consultant in order to assess and design comprehensive architecture of a
    • Citrix networking environment and configure complex networking configurations
    • Responsible for Application and Desktop provisioning in Citrix
      Supports in Incident management, Problem management (ITSM, code events, etc.)
    • Be a SPOC for escalations code events
    • Responsible for architectural & process changes or impact
    • Responsible for proactive problem management
    • Responsible for system maintenance - Portal / Storefront Management, Server Image updates, Password management, KPIs & system health monitoring, Citrix and RDS
    • License monitoring, Citrix Lifecycle, Certificate renewal
    • Responsible for vulnerability management - OS Patching & Application Patching, Citrix Software Patching
    • Joins scrum meetings, directs work for the team & helps in operational execution

    Experience Required:

    • More than 6 years experiences in supporting Citrix ADC, NetScaler configurations & Citrix Virtual Apps and Desktop Service

    Experience Desired:

    • TCP / IP and general network management experience
    • Previous experience working in a team environment is a plus
    • Experience with SAN/NAS disk systems
    • Experience with hotfix/patch management systems
    • Experience with Exchange forms, scripting languages and Frontrange ITSM
    • Experience with hypervisors including VMWare, Microsoft Hyper-V, Citrix XenServer
    • Experience with virtual desktop infrastructure
    • Experience in application virtualization technology, MS AppV, Citrix Applayering, Numecent

    Education and Training Required:

    • Bachelor's degree or higher from an accredited university in Computer Science or MIS

    Primary Skills:

    • Citrix Application Delivery Management (ADC) expert, Citrix Certified

    Professional-Networking (CCP-N) or >6 years ADC / NetScaler experiences:

    • Citrix specific capabilities
    • Citrix VPX, MPX
    • Citrix Cloud PaaS & Connectors
    • Citrix Storefront
    • Citrix Delivery controllers
    • Citrix VDAs and virtual disk architecture
    • Citrix Workspace App (Multiplatform) and HDX / Edge compute optimization
    • Citrix WEM & Profile management
    • Citrix Studio & Director
    • Citrix ADM; Application Delivery Manager
    • Citrix Provisioning (PVS) & Machine Creation Services (MCS)
    • Citrix Virtual Apps and Desktop Service
    • Citrix Personal Desktops; VDIs
    • Citrix Multi-Session Apps/Desktops
    • Citrix Certifications in Citrix CAVD, former XenDesktop / XenApp
      AWS & Azure cloud services; Hybrid and Multi Cloud approach (provisioning, storage, network, load balancing, etc.)
    • Application Virtualization (Microsoft App-V, Citrix AppLayering, etc.)
    • Virtual and physical print services
    • M365 (Delivered as client apps such as Teams)
    • Windows Server 2016, 2019
    • Windows 10
    • Automation tools and capabilities (PowerShell, SQL, Batch Scripting, etc.) at least one
    • Browser Technologies
    • Troubleshooting and Root Cause analysis
    • Active Directory and Group Policies
    • Hypervisor VMWare

    Additional Skills:

    • Ability to produce professionally written communication
    • Ability to communicate clearly, concisely, and effectively with others
    • Demonstrable problem-solving ability
    • DNS Management
    • Server and desktop OS troubleshooting, including knowledge of the Registry, Service Management, and Event Viewer.
    • Exposure to network technologies is a strong plus
    • Familiarity with ITIL principles of Incident management is a plus
    • Certifications in related technologies (MSP, MCSE, A+, CCNA, etc.)
    • Access controls, configurations, hardware custom requirements
    • Splunk
    • Nutanix
    • FSLogix