MIS Lead - Pune, India - Tata Communications

    Tata Communications background
    Description

    Job Summary

    :

    Experience: 8-10 Years

    Customer Facing – Global Client/Customers

    MIS and Reporting Manager

    Position Overview:

    As a Management Information Systems (MIS) and Reporting Specialist, you will play a crucial role in ensuring accurate and timely reporting of key business metrics and data analysis for informed decision-making. Your responsibilities will involve managing databases(including SharePoint content management) generating reports, developing data visualization, and providing insights to various stakeholders within the organization.

    Data Management:

    Maintain and manage databases to ensure data accuracy, integrity, and security.
    Develop and implement data quality assurance processes to validate and cleanse data.

    Reporting:

    Generate routine and ad-hoc reports to track key performance indicators (KPIs) and business metrics.
    Generate weekly and monthly billing report.
    Design and automate reporting processes to streamline data extraction and analysis.

    Data Analysis:

    Analyze data trends and patterns to identify insights and opportunities for process improvement and optimization.
    Conduct root cause analysis to investigate discrepancies and anomalies in data.
    Data Visualization:

    Create visually appealing and easy-to-understand dashboards and reports using tools like Power BI, excel or similar.
    Customize dashboards to meet the specific needs.
    Create power point presentations.

    Stakeholder Communication:

    Collaborate with cross-functional teams to understand reporting requirements and ensure alignment with business objectives.
    Present findings and insights to key stakeholders in a clear and concise manner.
    Should have managed a team of SME/Analyst.

    Process Improvement:

    Continuously evaluate and improve reporting processes to enhance efficiency and accuracy.
    Recommend and implement solutions to address gaps in data collection, reporting, and analysis.

    Educational Qualification & Experience:

    Requirements:

  • Bachelor's degree in computer science, Business Administration, or related field.
  • Proven experience in data management, reporting, and analysis, preferably in a business environment.
  • 3+ year of experience as data analyst or MIS specialist.
  • Proficiency in SQL, Excel, and data visualization tools such as Power BI, or similar.
  • Strong analytical skills with the ability to interpret complex data sets and generate actionable insights.
  • Excellent communication and presentation skills.
  • Detail-oriented mindset with a focus on data accuracy and integrity.
  • Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously.
  • Experience with programming languages (e.g., Visual Basic to create macros, Python, R) is a plus.Placed on hold as instructed by business