Quality Assurance - Kolkata, India - Dhal Information System Pvt Ltd

Description

Job Description:

Need to have specialization in written & spoken English

Willingness to work in24x 7 work environment

Good Knowledge of Audit and Evaluation function

Analytical bent of mind having Knowledge of Seven Quality tools

Understanding of the Business situation and capability to address issues.

Role and Responsibilities

Conduct Transaction quality audits

Provide Transaction Quality Metrics

Provide Feedback and suggestions for Process improvement

Publish Dashboards at defined intervals

Conduct Root Cause Analysis for Process Deviations

Drive Quality Initiatives

Provide data inputs to internal stake holders