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- To consistently offer a professional, friendly greeting and engaging service
- To greet and escort guests to tables and assist them in seating, ensuring the highest standards, whilst striving to exceed the guests expectations
- To assist in monitoring the guests needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables requests and promotional offers.
- To allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
- Have sound knowledge of food & beverage served so as to put customer completely at ease in a professional manner.
- Ensure compliance with established standards of service to maximize customer satisfaction
- Check on guests satisfaction, attend guests needs & complaints with proper follow up.
- Learn and execute all administrative tasks of the outlet, including managing reservations with Resdiary application.
- Work towards maximizing beverage revenue by up-selling and offering professional, engaging and friendly service.
Food & Beverage Executive - Bengaluru, India - Quess Corp Limited
