Telecaller - Siliguri, India - Fly2Infinity

    Fly2Infinity
    Fly2Infinity Siliguri, India

    Found in: Talent IN C2 - 1 week ago

    Default job background
    Full time
    Description

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    Job Overview

    We are hiring a Telecaller to join our team at Fly2Infinity. As a Telecaller, you will be responsible for making outbound calls to potential customers and promoting our products and services. This is a Full-Time position based in Siliguri, West Bengal, India. We are looking for freshers with less than 1 year of experience in a similar role.

    Qualifications and Skills

    • Excellent communication skills in English and Hindi
    • Ability to convince and persuade customers
    • Good knowledge of sales and marketing techniques
    • Experience in cold calling and lead generation is a plus
    • Strong customer relationship management skills
    • Ability to work in a target-oriented environment
    • Self-motivated and result-driven
    • Good computer skills, including knowledge of CRM systems

    Roles and Responsibilities

    • Make outbound calls to potential customers and promote our products and services
    • Understand customer needs and provide appropriate solutions
    • Follow up on leads and maintain a database of potential customers
    • Achieve sales targets and KPIs
    • Collaborate with the sales team to meet customer requirements
    • Maintain a high level of customer satisfaction and build strong customer relationships
    • Update CRM system with customer information and sales activity
    • Provide feedback and suggestions for improving sales and customer service processes