Printer Technician - Chennai, India - People Prime Worldwide

    People Prime Worldwide
    People Prime Worldwide Chennai, India

    1 day ago

    Full time
    Description

    About Company : Our Client is a leading Indian multinational IT services and consulting firm. It provides digital transformation, cloud computing, data analytics, enterprise application integration, infrastructure management, and application development services. The company caters to over 700 clients across industries such as banking and financial services, manufacturing, technology, media, retail, and travel & hospitality.

    Its industry-specific solutions are designed to address complex business challenges by combining domain expertise with deep technical capabilities. With a global workforce of over 80,000 professionals and a presence in more than 50 countries.

    Job Title: Printer Hardware & BarTender Integration Technician

    Location: PAN INDIA

    Experience: 6+ Years

    Employment Type : Contract-to-Hire

    Work Mode: Work From Office

    Notice Period : Immediate to 15 days

    Job Descripition:

    Job Title: Printer Hardware & BarTender Integration Technician

    Overview

    We are looking for a Printer Hardware & BarTender Integration Technician to support enterprise printing environment. This role is responsible for configuring and maintaining printer hardware, resolving connectivity and performance issues, and ensuring smooth integration with BarTender label-printing solutions. The ideal candidate has strong technical troubleshooting skills, experience with thermal label printers, and familiarity with BarTender-based workflows.

    Key Responsibilities

    1. Printer Hardware Configuration & Maintenance

    • Install, configure, and maintain thermal label printers and related hardware.
    • Manage printer firmware updates and driver installations.
    • Ensure printers are properly set up for optimal DPI, media type, ribbon, and printing conditions.

    2. Printer Connectivity & Performance Troubleshooting

    • Diagnose and resolve printer connectivity issues across USB, network, and wireless connections.
    • Investigate performance issues such as print quality degradation, slow printing, queuing failures, and misalignment.
    • Work with IT teams to troubleshoot network configuration, IP conflicts, and server-related print problems.
    • Document root causes and implement preventive measures to reduce downtime.

    3. BarTender Solution Integration Support

    • Support integration of printer hardware with BarTender label-printing solutions.
    • Validate that printers are correctly configured for BarTender workflows, templates, and data sources.
    • Assist in testing label outputs to ensure accuracy, readability, and compliance with business requirements.
    • Collaborate with BarTender developers, IT, and operations teams to resolve print-related issues.

    Required Qualifications

    • Experience with thermal label printers (Honeywell)
    • Strong troubleshooting skills related to hardware, drivers, network connectivity, and print quality.
    • Familiarity with BarTender or other label-printing software solutions.
    • Ability to read and apply technical diagrams, manuals, and configuration guides.
    • Experience working with Windows print servers, printer queues, and device management tools.

    Preferred Skills

    • Basic understanding of BarTender Designer or Print Station is a plus.
    • Knowledge of barcode printing standards and best practices.
    • Familiarity with enterprise IT environments (Active Directory, network protocols, VPNs, etc.).
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