Manager - Testing & Reporting Services - chennai, India - Fidelity Investments

Fidelity Investments chennai, India

1 month ago

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Description

The Purpose of This Role

Workplace Investing (WI) – Testing and Reporting Services (T&RS) provides year-end financials and Non-discrimination testing reports to plan sponsors and auditors. Assists plan sponsors to file Form with Internal Revenue Service (IRS) and Department of Labour (DOL). These processes are interdependent, involves multiple business process systems and workflows and keeps evolving as per changing customer needs and Regulatory requirements.

In your role, you would lead the facilitation of discovery sessions across multiple teams, document complex business processes for targeted processes and own the adoption / implementation activities associated with new solutions within the business.

You would drive technology integration working with cross-functional teams and business units to understand, challenge and provide solutions through business and technology transformation and may also involve design and improve/ Re-engineer to improve process performance.

The Value You Deliver

Understanding process procedures and deliverables, K regulatory requirements, evolving customer needs and Identifying process deviations, gaps and improvement opportunities based on mining of transaction-level data and other feedback / survey responses

Working with process owners and technical teams to understand the business priorities and requirements and align the possible solutions

Collaborate on projects to simplify / automate processes with various interventions from developing Business case, design, MVP, writing test cases for UAT, aligning process controls to implement for driving Efficiency and Effectiveness

Ongoing efforts on system improvements to meet changing regulatory requirements

Improving various data slices by using BI tools, Macro, SQL Queries, and other internal systems for the use of stakeholders

Delivering key business analysis artifacts, using standard methodologies and tools, for the design, solution, test and execution of projects

The Skills that are Key to this role

Advanced digital literacy in Microsoft Office applications, especially MS Excel

Strong analytical skills and logical reasoning

Excellent verbal and written communication skills required

Strong Problem-Solving Skills and implementing solutions

Combination of operations knowledge with expertise in system applications

Passion for innovation, automation and operational excellence

Proven success at leading process development projects in cross-functional environment

Forward-thinking and resourceful to ensure solutions are brought to completion and requirements are closed accurately.

Self-starter, detail-oriented, and comfortable working with multiple teams

Desire to work in a fast-paced, challenging environment and passion for delivering phenomenal customer experienc

The Expertise We're Looking For

Bachelor's Degree with 7+ years' experience in Workplace investing / Financial services

Proficiency with MS Excel, VBA, SQL and BI tools

The Skills / Expertise that are Good to Have for this role

Semi-technical with functional exposure

Experience in Workplace investing / K / Defined contribution related services

Project Management Experience

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