Microsoft Dynamics CRM - Sany, India - Kudzu Infotech

Description

Overview:

The positionof Microsoft Dynamics CRM is crucial for our organization as itinvolves the implementation customization and integration of theCRM system to meet the specific business requirements. The roleplays a pivotal part in improving customer relationship managementand leveraging data for strategicdecisionmaking.

KeyResponsibilities:

• Design implementand customize Microsoft Dynamics CRM to align with organizationalprocesses
• Integrate Dynamics CRM with existingsystems and ensure seamless data flow
• Developand maintain CRM workflows to automate businessprocesses
• Create and manage custom entitiesforms views and dashboards
• Configure andmaintain security roles and privileges within DynamicsCRM
• Provide technical support andtroubleshooting for Dynamics CRMusers
• Proactively identify opportunities forCRM system improvements andenhancements
• Collaborate with stakeholders togather and analyze CRM requirements
• Trainendusers on the effective use of Dynamics CRM features andfunctionalities
• Participate in CRM systemtesting and quality assurance
• Document CRMcustomizations configurations andprocesses
• Stay updated with the latestMicrosoft Dynamics CRM technologies and bestpractices
• Assist in the migration of data fromlegacy systems to Dynamics CRM
• Support in theimplementation of CRMrelated projects andinitiatives
• Manage CRM solution deployments andupdates

RequiredQualifications:

• Bachelors degree inComputer Science Information Technology or a relatedfield
• Microsoft Dynamics CRMcertification
• Proven experience in implementingand customizing Microsoft DynamicsCRM
• Proficiency in CRM integration with othersystems and applications
• Handson experience inworkflow automation within Dynamics CRM
• Strongunderstanding of CRM security models and data privacyregulations
• Excellent problemsolving andanalytical skills related to DynamicsCRM
• Ability to communicate effectively andcollaborate with crossfunctionalteams
• Experience in training endusers onDynamics CRM usage and best practices
• Knowledgeof data migration and system deployment processes within DynamicsCRM
• Capability to document CRM configurationsand customizations
• Understanding of softwaredevelopment life cycle and agilemethodologies
• Strong attention to detail andability to prioritize taskseffectively
• Familiarity with Microsoft PowerPlatform and related technologies
• Soundknowledge of relational databases and SQLqueries

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