Process Expert - Chennai
11 hours ago
Job description
May support peers with technical or process related challenges duringprocess execution
About Maersk: Maersk is a global leader in integrated logistics with a rich history of over a century, dedicated to setting new standards in efficiency, sustainability, and excellence. With a presence in 130 countries and a diverse workforce of over 100,000 employees, we shape the future of global trade and logistics through innovation and collaboration.
Role Purpose:
The Process Expert is accountable for managing export/import documentation and ensuring timely, accurate submission to stakeholders in line with client and process requirements.
You will be responsible for:
- Prepare and submit export/import documentation accurately and on time to relevant stakeholders.
- Adhere strictly to Internal Operating Procedures (IOPs); validate any deviations with stakeholders prior to execution.
- Maintain high data quality standards to ensure Service Level Agreements (SLAs) are consistently met.
- Keep up-to-date knowledge and training on processes and IOPs to create and maintain documentation effectively.
- Conduct root cause analyses in case of escalations and recommend corrective actions.
- Train new hires on process documentation and compliance requirements.
- Handle daily documentation tasks in line with client/process IOPs while ensuring service quality is maintained at all times.
What We Offer:
- Impact: Your work directly contributes to the success of our global operations.
- Opportunity: Ample opportunities for professional and personal growth.
- Innovation: Join a forward-thinking team embracing cutting-edge technologies.
- Global Exposure: Collaborate with diverse colleagues in an international business environment.
- Work-Life Balance: We value work-life balance and offer flexible working arrangements.
Join Maersk: Embark on a rewarding career journey with Maersk, where you'll contribute to redefining global logistics and trade while advancing your career in a dynamic and inclusive workplace.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing
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