F&b Service Captain - Varkkallai, India - Cafe trip is life

Cafe trip is life
Cafe trip is life
Verified Company
Varkkallai, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

As a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.

Establishes rapport with guests to build guest loyalty and gather constructive feedback to ensure satisfaction of every individual guest. Also to handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

  • Always greet and welcome guests promptly in a warm and friendly manner.
  • Always thank and give fond farewell to guests conveying anticipation for their next visit.
  • Assist guest with table reservation.
  • Assist guest while seating.
  • Ensure guest are serviced within specified time.
  • Has a good knowledge of menuand presentation standards.
  • Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.
  • Able to answer any questions regarding menu and assist with menu selections.
  • Able to anticipate any unexpected guest need and reacts promptly and tactfully.
  • Communicatewith the kitchen regarding any menu questions, the length of wait and product availability.
  • Check with guests to ensure satisfaction with each food course and beverages.
  • Responsible for clearing, collecting and returning food and beverage items to proper area.
  • Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

Job Types:
Full-time, Regular / Permanent


Pay:
₹15, ₹18,000.00 per month


Ability to commute/relocate:

  • Varkala, Kerala: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)


Work Location:
In person

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