Senior Engineer-TA2 - Noida, India - Ericsson
Description
Description
Join our Team
About this opportunity
The primary purpose is to take full responsibility for second level preventive maintenance and system fault restoration. The position is also responsible for configuration changes within the scope of work as delegated by work area responsible. Fault remedy requiring on site presence is dispatched to the field operation organization. The position responsible will be required:
• To work within well-defined system support guidelines.
• To prioritize faults to meet SLA/WLA.
• To investigate faults/cause related to system/network problems.
• To participate in internal technical discussions in view to improve overall network performance and make recommendations wherever possible.
• To ensure correct working methodology.
• To be able to efficiently use tools like Alex and Primus.
What you will do
• Second level service problem restoration.
• To handle and analyze Trouble Tickets and recommend timely actions and solutions to Trouble Tickets with guidance, when necessary.
• To handle and execute the Change Request in stipulated time frame.
• To Create WO to FM team when necessary.
• Raise CSR towards SLS.
• Perform second level Preventive Maintenance of nodes.
• Acceptance testing of nodes.
• Involved in upgrade/updates of live nodes.
• Feasibility Testing and Rollout of New Feature as per MOP
• Emergency Handling
• Interface with other organizational entities such as GNOC – 1st Level Assurance RAN/TXN/OSS, NPIS, FM etc.
• Ability to perform under time constrains depending upon the business requirements.
You will bring
• Telecommunications knowledge e.g., telephony switching principles, traffic concepts, telecommunication networks, signaling and product functional demands.
• General understanding of AXE Traffic cases and Mobile Traffic cases. For complimentary products, broad knowledge of Unix operating system is essential.
• Ability to independently perform tests in a prepared environment and as per given instructions.
• Ability to prepare implementation instructions.
• Ability to analyze and provide recommendations to Customer Service Requests and O&M queries of complexity.
• Good understanding of data scripts RAN/TXN/OSS.
• Working knowledge of support and supply processes
Educational Qualifications
• Degree within Telecommunication Engineering/Computer Science/Computer Engineering.
• Minimum 3 to 4 years of relevant experience of which at least one year must have been spent working on Ericsson GSM / WCDMA Systems or Complimentary products supplied by Ericsson or TXN Systems or OSS Nodes.
Why Join Ericsson?
At Ericsson, you ́ll have an outstanding opportunity. The chance to use your skills and creativity to push the boundaries of what ́s possible. To build never seen before solutions to some of the world's toughest problems. You ́ll be challenged, but you won't be alone. You ́ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Get Matched
Upload your resume and see jobs that match your skills and experienceMatch UnknownJob Insights
Based on previously hired candidates
Popular Skills of Previous Hires
Job titles of previous hires
Senior Support Engineer
Engineer Senior
Senior Integration Engineer
Senior Service Engineer
Previous hires also worked at
Nokia Siemens Networks
Leiden University
Shivam INFOCOM
Other Similar Jobs
Senior EngineerNoida, Uttar Pradesh, India
82 Service Delivery Senior Engineer - RF PerformanceNoida, Uttar Pradesh, India
82 Service Delivery Senior Engineer - RF PerformanceNoida, Uttar Pradesh, India
82 Service Delivery Domain Support SpecialistNoida, Uttar Pradesh, India
82 Service Delivery Senior Engineer - Packet CoreNoida, Uttar Pradesh, India
82 Service Delivery Oracle WebLogic Server administrationNoida, Uttar Pradesh, India
82 Service Delivery Software Developer BMCNoida, Uttar Pradesh, India
82 Service Delivery Technical Authority ExpertBucharest, Bucharest, Romania and 1 more
82 Service Delivery Domain Support Specialist(4)Noida, Uttar Pradesh, India
82 Service Delivery Slide 1 of 3Recommended Articles for You
Slide 1 of 2What we offer you
Our culture
Built over a century of courageous decisions,
our core values of professionalism, respect,
perseverance and integrity shape everything
we do.
Learning and development
We believe in a growth mindset and that the future belongs to the learners. We offer the freedom and structure to evolve your skillsets, mindsets, and career.
Reward and recognition
We recognise that you should be paid in a fair way and be rewarded for the impact you create. We always aspire to recognize your impact
on our business success.