Sales Co-ordinator - Kim Char Rasta, Surat, Gujarat - Kay Pee

Description

Company Overview: Kaypee is a growing manufacturer and supplier of precision-engineered electrical and mechanical components and Transformers, serving industries across India. With over three decades of experience, we are known for quality, reliability, and customer-centric innovation. We are on a mission to strengthen our direct sales channels and reconnect with customers and partners. Job Title: Telecaller – Sales Appointment Coordinator Location: Kim, District: Surat Experience Required: 1–2 years Salary Range: ₹12,000 – ₹22,000/month + incentives Job Summary: We are hiring a Telecaller to connect with potential and existing clients via phone and schedule sales appointments for our field team. This position plays a crucial role in lead conversion. Key Responsibilities:  Database Calling: Make daily calls to old clients, channel partners, and leads received from online platforms or exhibitions to reconnect and gauge current interest.  Appointment Scheduling: Secure appointments for the sales team by coordinating between customer availability and sales team calendars; confirm meetings via phone and email/SMS/WhatsApp.  Lead Tracking: Update and maintain call logs, notes, and statuses for each lead in the CRM or lead tracking sheet, and follow up as per schedule.  Feedback & Reporting: Share regular updates on number of calls made, leads warmed, appointments booked, and rejected contacts with the management.  Customer Interaction: Address basic queries or concerns, qualify leads by understanding their requirements, and escalate high-potential leads to the relevant sales executive. Qualifications & Skills:  Graduate in any stream.  Excellent Gujarati/Hindi speaking skills.  Basic computer skills and telephone etiquette. Growth Path: Telecaller → Inside Sales Executive → Sales Coordinator

Job Type: Full-time

Pay: ₹12, ₹15,000.00 per month

Work Location: In person

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