Client Relationship Manager - Mumbai, India - Primark Travel House Pvt. Ltd.

Description

Hiring Client Relationship Manager

Responsibilities

1 Building and maintaining client relationships. A client relationship manager's primary role is to build a strong relationship with their client and maintain it for the­­ duration of the service(s)­­­

2 Serve as the primary point of contact for client's inquiries, changes, cancellations, and emergencies. Provide timely assistance and resolution to address any issues or concerns, maintaining a high level of customer satisfaction.

3 Act swiftly to address any travel disruptions, emergencies, or unforeseen circumstances affecting customers' trips. Ensuring Customers satisfaction. Let the customer feel heard

5 efficient customer service skills require an empathetic nature. Should be being able to resolve their issues with ease and professionalism.

6 Serve as the primary point of contact for customer inquiries, changes, cancellations, and emergencies. Provide timely assistance and resolution to address any issues or concerns, maintaining a high level of customer satisfaction.

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Qualifications

Any Graduate with Excellent verbal and written communication skills