Senior Associate - Pune, India - WNS Global Services

Description

Job Description


Cash application:
Managing accounts receivable processes for a business or client. Primary responsibilities include handling payments and accurately applying them to the correct customer accounts.


Let's delve into the details:

Duties and Responsibilities:
Payment Application:Apply incoming payments (cash, checks, electronic transfers) to customer accounts.
Verify payment remittance details by contacting pharmaceutical companies or other relevant parties.
Ensure accuracy in cash postings.


Reconciliation and Accuracy:
Review and interpret remittances from clients to identify discrepancies.
Collaborate with collections and invoicing staff to maintain data accuracy.
Compute bills using calculators or cash registers.


Customer Interaction:
Address client inquiries related to payments and receipts.
Resolve customer complaints promptly.
Issue receipts and process refunds as needed.
Qualifications

B.COM / M.COM