Zunpulse - Senior Manager - Operations - Gurugram - ZunRoof Tech Pvt Ltd

ZunRoof Tech Pvt Ltd Gurugram

1 day ago

Description

Senior Manager - Operations

The Senior Manager - Operations oversees the day-to-day operations of projects and service delivery, ensuring effective project execution, optimizing workflows, improving efficiency, and driving overall business performance.

Key Responsibilities:

Operations Management: Lead the planning, execution, and management of all operations related to solar projects, including system installations, maintenance, and troubleshooting.
Team Leadership: Direct and mentor a team of operations staff, project managers, and technicians to ensure high-quality project execution and client satisfaction.
Project Oversight: Ensure projects are completed on time, within scope, and with optimal resource allocation by closely monitoring progress, identifying risks, and implementing corrective actions when necessary.
Resource Management: Oversee the allocation of personnel, equipment, and materials to optimize project efficiency and effectiveness.
Process Optimization: Continuously evaluate and improve operational processes to streamline workflows, reduce costs, and increase productivity.
Compliance & Safety: Ensure all operational activities adhere to industry regulations, company policies, and safety standards.
Cross-Functional Collaboration: Collaborate with external vendors, suppliers, and subcontractors to ensure quality and timely delivery of materials and services.
Customer Support & Satisfaction: Work closely with the customer service team to ensure high levels of customer satisfaction, timely responses to inquiries, and efficient resolution of issues.
Performance Metrics: Establish key performance indicators (KPIs) for operational performance and regularly report on progress to senior management.

Qualifications:

Bachelor's Degree: Engineering, Operations Management, Renewable Energy, or a related field (Master's degree preferred).
Experience: Minimum of 2-3 years in operations management, preferably in a leadership role within the renewable energy or solar industry.
Skills: Strong understanding of solar energy systems, project management, and operational workflows; proven track record of managing cross-functional teams; excellent communication, negotiation, and problem-solving skills.
Certifications: Proficiency in project management software, CRM systems, and Microsoft Office Suite; ability to work effectively under pressure, prioritize tasks, and meet deadlines.

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