DevSecOps Support Engineer - Hyderabad, India - CloudSploit by Aqua Security

Description

About The Position

We are building a state-of-the-art security platform for large enterprises in the exciting and innovative new field of cloud security.

Our open-core SaaS platform is used by thousands of developers, businesses, and enterprises to keep their cloud workloads secure.

We are looking for a talented DevSecOps Support Engineer to join our team to support our cloud security solutions for prospects and existing customers.

This role will focus on post-sales technical support: providing expert product advice to customers, reproducing issues with the product, and helping to ensure our customer implementations are successful.

A little about Aqua...Aqua Security helps enterprises secure their cloud native applications from development to production, whether they run using containers, serverless, or virtual machines.

Aqua bridges the gap between DevOps and security, promoting business agility and accelerating digital transformation.

Aqua's Cloud Native Security portfolio provides full visibility and security automation across the entire application lifecycle and infrastructure, using a modern zero-touch approach to detect and prevent threats while simplifying regulatory compliance.

Aqua customers include some of the world's largest financial services, software development, internet, media, hospitality, and retail companies, with implementations across the globe spanning a broad range of cloud providers and on-premises technologies.

Requirements

At least 1-2 years in a support role mainly experience with

Docker, Kubernetes

, or Openshift· Ability to reproduce

product bugs, record actions

, and work with engineers on a resolution· Fluent English skills in a technical cloud domain· Experience supporting users of a

SaaS application produc

t· Excellent technical writing skills· Experience supporting users of

AWS, Azure, or GCP clouds· Experience supporting a security product· Experience with Systems administration in Linux· Experience with Networking (TCP/IP, DNS)·Ability to process and interpret logs, database records, etc.

to fulfill support requests· Ability to engage with customers on phone calls or screen share to debug issues· Ability to read technical documentation and work with customers on a resolution·Open to working shifts, including overnight shifts

(US timezone preferred)· Degree in Information Science / Information Technology, Computer Science, or Engineering· Nice to have - ability to write small scripts to demonstrate features, bugs, etc.
Aqua Security is the pioneer in cloud native security. Founded in 2015, Aqua Security is a global late-stage scale-up and the largest pure play cloud native vendor.

Aqua helps enterprises see and stop threats across every phase of the software development lifecycle, from dev to cloud and back.

Why we're unique:

Total of $265M in VC funding, with a valuation of $1B+ and TAM of $25-30BMore than 500 enterprise customers around the globe, across 40 countries including 40% of the Fortune 100Strategic partnerships with the major cloud native platform providers and public cloud providers (AWS, Microsoft, Google, IBM)The most loved cloud native open-source tools with the world's largest open-source community tool for vulnerability scanning, TrivyThe world's leading dedicated cloud native threat research team, Aqua NautilusIf you're ready for an exciting opportunity to dive into the hottest cybersecurity category, now is the perfect time to join Aqua While we are a global organization of 500+ employees, every Aquarian can still make a difference and make a big impact.

Aqua also offers great company culture, amazing colleagues, international travel, and lots moreAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.