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- Effectively executes take calls of clients customers
- Resolves query/issues as per deliverables outlined
- Follows all pre-defined procedures to meet SLA Target and ensure performance parameters are met
- Maintains voice quality as per standard agreed
- Handles repetitive calls and strives for target maximization in order to meet quality standards
- Work From Office from Ghaziabad location.
- Need to have good communication in Hindi and English.
- Need to Flexible of week off(Sunday fixed off and 1 rostered off from Monday to Saturday).
Executive - Voice Process (English & Hindi, Ghaziabad - Infosys BPM
Description
We are hiring for Executive - Voice Process (English & Hindi) for Ghaziabad Location.
Job Description:
LOCATION: Ghaziabad
Qualification: Any Graduate (Full time only)
EXPERIENCE: Minimum 1 year
Shift - Day Shift
Responsibilities:
NOTE :: We need full time graduates only with good communication and should be comfortable for Work From Office(Ghaziabad).
If interested, please share your updated resume along with below details to
Full Name:
Contact number:
Email ID:
Total Experience:
Relevant Experience:
Current CTC:
Expected CTC:
Notice Period:
Current Location:
Re-location to Ghaziabad (if-any):
Thanks & Regards,
Talent Acquisition
Infosys BPM