Holiday packages - Hyderabad, India - Gamut HR Solutions

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    Full time
    Description

    Company Overview

    Gamut HR Solutions is a leading company in the field of human resources. We specialize in finding the right job for our clients. With a team of highly skilled professionals, we provide top-notch services to our clients and ensure their satisfaction.

    Job Overview

    We are hiring for the role of Holiday Packages - Ticketing. This is a full-time position with a focus on ticketing for holiday packages. The ideal candidate should have 1 to 3 years of experience in a similar role. The job location is Hyderabad, Telangana, India.

    Qualifications and Skills

    • 1 to 3 years of experience in ticketing or a similar role
    • Knowledge of travel booking systems and software
    • Excellent communication and interpersonal skills
    • Strong attention to detail and organizational skills
    • Ability to multitask and prioritize workload
    • Customer-centric approach and problem-solving skills
    • Ability to work independently as well as in a team
    • Proficiency in English and any additional languages is a plus
    • Knowledge of popular tourist destinations and travel trends

    Roles and Responsibilities

    • Handle ticketing for holiday packages
    • Coordinate with hotels, airlines, and other travel partners to ensure smooth travel arrangements
    • Assist customers in selecting the best holiday packages based on their preferences and budget
    • Provide excellent customer service and resolve any issues or concerns
    • Stay updated with the latest travel trends and destinations
    • Prepare and maintain travel itineraries, including flight details, hotel bookings, and transportation arrangements
    • Handle cancellations, rescheduling, and other changes to travel plans
    • Assist in the development of holiday packages and promotions
    • Collaborate with the sales team to generate leads and convert them into bookings
    • Maintain accurate records of bookings, payments, and customer information