SaaS Product Support - Shivamogga - Hireologist

    Hireologist
    Hireologist Shivamogga

    3 days ago

    Description

    SaaS Product Support

    Empathetic and solution-driven customer support executive sought by hireologist to join collaborative team providing high-quality assistance to global customers.

    • Takes ownership of customer queries, troubleshoots technical and non-technical issues, escalates unresolved concerns, and collaborates with QA and Engineering teams.
    • Requires 1+ years of customer support experience in international markets (North America, UK, Australia), excellent verbal and written communication skills in English, self-motivation, quick learning ability, strong problem-solving skills, willingness to work night and early morning shifts (rotational).

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