Servicenow Developer - Gurugram, India - Netsmartz

Description

Responsibilities

1. ServiceNow Development: Design, develop, and implement ServiceNow solutions to meet business requirements.
2. Customization: Customize ServiceNow applications and modules according to organizational needs.
3. Integration: Integrate ServiceNow with other systems and applications using various integration methods (REST, SOAP, MID Server, etc.).
4. Workflow Configuration: Configure workflows, business rules, UI policies, and other ServiceNow components.
5. Scripting: Write and maintain client-side and server-side scripts (JavaScript, GlideScript, etc.) for custom functionalities and automation.
6. Data Management: Manage data within ServiceNow including configuration management database (CMDB) setup and maintenance.
7. Reporting and Dashboards: Create and configure reports, dashboards, and analytics in ServiceNow Performance Analytics.
8. Troubleshooting: Diagnose and resolve technical issues related to ServiceNow platform and custom applications.
9. Documentation: Document technical designs, processes, and procedures related to ServiceNow development and maintenance.
10. Collaboration: Collaborate with cross-functional teams including business analysts, system administrators, and stakeholders to gather requirements and deliver solutions.
11. Stay Updated: Stay abreast of ServiceNow updates, best practices, and emerging technologies to continuously improve solutions.

Qualifications

1. Education: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
2. Experience: Minimum X years of experience working with ServiceNow development, with at least X years in a senior or lead role.
3. ServiceNow Certification: ServiceNow Certified Application Developer (CAD) certification preferred.
4. Technical Skills:

• Proficiency in ServiceNow platform development including UI customization, business rule configuration, and workflow development.
• Strong understanding of ServiceNow architecture and components such as Service Catalog, Incident Management, Change Management, etc.
• Experience with JavaScript, HTML, CSS, and other web technologies.
• Knowledge of ServiceNow integration techniques and tools.
• Experience with ServiceNow scripting languages like JavaScript, GlideScript, Jelly, etc.

1. Communication: Excellent communication skills with the ability to effectively communicate technical concepts to non-technical stakeholders.
2. Problem-Solving: Strong analytical and problem-solving skills with a keen attention to detail.
3. Team Player: Ability to work collaboratively in a team environment and contribute to the success of the overall project.
4. Adaptability: Ability to adapt to changing priorities and handle multiple tasks simultaneously.
5. Customer Focus: Customer-centric approach with a focus on delivering high-quality solutions that meet business needs.
6. Continuous Learning: Willingness to learn new technologies and methodologies to enhance skills and capabilities.