Customer Care - Hyderabad, India - ETeam

Description

Hi,

we are hiring for leading with reputed company

Role - Customer care - Voice Process

Location - Hyderabad Begampet / Raniganj

Responsibilities: Customer Care II Problem Solving

Managing incoming calls and customer service inquiries

Provide information about products and services, take/cancel orders, and record details of complaints

Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken

Follow up to ensure that appropriate actions are taken on customer requests

Refer unresolved customer grievances or special requests to designated departments for further investigation

Interested candidates can apply or can call on or mail your resume on