- Prepare offers, including the size and selection of filtration screens and related products for various applications.
- Interact and communicate with customers across India, providing full support during the pre-sales and after-sales processes.
- Collaborate with colleagues in other entities of group companies for inter-company sales, including submission of offers, order processing, and shipment coordination.
- Check and process all sales orders to ensure effective manufacturing and dispatch.
- Liaise with external sales, production, and procurement departments to ensure optimum delivery of products to customers across India.
- Arrange for inspection and timely dispatch of manufactured products to various customers as per their needs.
- Handle customer complaints on priority in coordination with the external sales and operations team.
- Follow up on outstanding payments.
- Submit sales reports and monthly billing plans on time.
- Maintain proper records in Salesforce for all customer activities, inquiries, offers, orders, customer complaints, etc.
- Degree in Mechanical Engineering from a reputed institute.
- 3 - 5 years of internal sales experience, preferably in the engineering/process industry.
- Capable of working independently and interacting at various customer levels.
- Aptitude for learning new products/technologies used in solid-liquid filtration processes in engineering, F&B, and mining industries.
- Experience with SAP and Salesforce.
- Ability to read and interpret technical drawings.
- Fundamental knowledge of engineering design formulas and calculations.
- Strong communication skills with a positive attitude and good interpersonal relationships.
