C4C Services - Remote - Now100 Solutions Private Limited

    Now100 Solutions Private Limited
    Full time
    Description

    Job Description:

    • Act as a strong functional lead for SAP Cloud for Customer (C4C) implementations and support engagements
    • Drive end-to-end solutioning based on client requirements and business processes
    • Manage client communications, expectations, and relationship throughout project lifecycle
    • Collaborate with cross-functional teams to ensure successful delivery of C4C solutions
    • Lead requirement gathering sessions and translate business needs into functional designs
    • Support configuration, testing, user training, and go-live support activities
    • Provide expert guidance on best practices in SAP C4C processes and functionalities
    • Ensure timely issue resolution and support for change requests

    Required Skills & Experience:

    • 8–10 years of overall experience with strong expertise in SAP C4C (Cloud for Customer)
    • Proven experience in leading C4C solutioning and managing client engagements
    • Excellent communication, stakeholder management, and problem-solving skills
    • Strong domain knowledge in customer engagement and CRM processes

    Preferred:

    • Experience in the utilities sector is a strong advantage

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