Implementation Manager - Pune, India - AppZen

Description

Job Description:

Manage multiple end-to-end single or multi-country implementations for customers simultaneously, acting in the role of Implementation Success Manager.

Experience: 8 to 12 Years

Roles & Responsibilities :

• Knowledge about T&E receipt audit process
• Hands-on experience with Concur or any other expense submission tool.
• Knowledge about end-to-end T&E process
• Should have an understanding of how T-card & P-card, card program works
• Manage the end-to-end deployment of the solution (across all modules, functionalities, integration points, and people/change management topics in scope), manage the roadmap, and report to the global steering committee.
• Build trustworthy relationships to effectively communicate and work with customers/internal teams/stakeholders.
• Oversee global/regional TE policy or template development if multi- country deployment and in program scope in case of EA implementation.
• Study AP process and map it to the ecosystem of Autonomous AP solution.
• Drive the requirement gathering and documentation.
• Evaluate complex customer business requirements gathered by the
• Implementation Consultants following Fin Trans proven and consistent methodology.
• Manage the development and review functional documentation, such as TE policies and process documentation, CDW (conceptual design), and technical integration design.
• Independently drive the product configuration according to customer business requirements while considering functional and technical dependencies.
• Gathering of detailed integration-related requirements/inputs from the Fin Trans/AP
• Team customer and translate customer requirements into application design (according to customer needs and the respective scope of implementation)
• Act hands-on in complex technical configurations of and conduct functional reviews of configurations completed by Implementation/Functional Consultants.
• Manage UAT related test result evaluation and bug-fixing.
• Manage and maintain cut-over plan (business and technical) Deliver on SLA and commitments under time and budget pressure, incl. updating project tracking systems and fulfilling administrative responsibilities.

Good to have :

• 8+ years of experience in implementing Saas product or other relevant business consulting.
• In-depth knowledge of AP/P2P function
• A strong leader who can mentor and loves to develop people.
• Strong project management skills
• Exceptional customer presence and presentation skills; comfortable in talking with C-level executives.
• Ability to liaise with multiple internal cross-functional teams.
• Basic understanding of integration framework, for integration with relevant ERP/P2P systems