Safety & Resilience Systems and Insights Specialist - Mumbai - A P Moller Maersk

Description

Maersk is a global leader in integrated logistics, and we've been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

Purpose of the Role:

As the Safety & Resilience Systems and Insights Specialist, you will be instrumental in interpreting and reporting Safety & Business Resilience (S&BR) performance metrics across A.P. Moller – Maersk (APMM) on weekly, monthly, quarterly, and annual cycles. This critical role delivers vital performance insights into S&BR data to support the development and integration of leading and lagging HSSE indicators, critical risk improvements, and strategic content. You will also be responsible for maintaining our S&BR reporting systems and developing new functionality and modules as needed, playing a key part in our digital strategy for safety and resilience.

Key Responsibilities:

• Performance Reporting & Analysis:Interpret and report S&BR performance metrics across APMM on weekly, monthly, quarterly, and annual cycles.
• Deliver performance insights into S&BR data to support the development and integration of leading and lagging HSSE indicators, critical risk improvements, and strategic content.
• Analyze S&BR performance trends and produce comprehensive reports, status updates, and metrics as needed.
• Track and monitor S&BR performance data across the global portfolio.
• System Management & Optimization:Maintain S&BR reporting systems and contribute to the development of new functionality and modules.
• Manage and maintain safety reporting platforms, control user access, troubleshoot issues, and optimize system functionality.
• Ensure data consistency, governance, and optimization for business address handling and system administrations.
• Manage the Human Risks and Fatal5 platforms and other global S&BR systems.
• Manage data visualization tools (e.g., dashboards) for S&BR.
• Data Quality & Governance:Maintain quality control criteria for global data to ensure reporting gaps/shortcomings are identified as early as possible.
• Develop SOPs and Governance processes for our S&R platforms.
• Be accountable for APMM S&R ESG Metrics and establishing and maintaining a robust data management framework.
• Documentation & Training:Update and maintain S&BR performance management and reporting manuals and standards.
• Develop and maintain documentation to cover S&BR reporting processes.
• Plan, develop, and carry out reporting system and process training for users.
• Stakeholder Interaction & Improvement:Interact with Regional S&R Heads to ensure lacking data quality is improved.
• Contribute towards the digital strategy, optimizing current systems and contributing towards the future digital ambition.
• Provide insight and support to the Assurance function.
• Support BCM and Crisis management system incumbents with data-related support.

Required Experience & Skills:

• Education: BSc/MSc in a relevant discipline.
• Relevant Experience: Minimum of 1+ years of relevant experience delivering performance analysis, dashboarding, and insights on digital platforms.
• System Administration: Capability to manage and maintain safety reporting platforms, control user access, troubleshoot issues, and optimize system functionality.
• Data Handling: Experience in handling large datasets, ensuring data integrity, and optimizing reporting processes.
• Presentation & Reporting: Strong skills in communicating data insights to senior stakeholders, preparing executive reports, and explaining complex data in a clear and concise manner.
• Governance & SOP Development: Ability to create reporting guidelines, data validation processes, and risk control frameworks.
• Issue Diagnosis & Resolution: Experience in debugging system failures, analyzing logs, and resolving user-reported technical problems.
• Critical Thinking & Problem Solving: Strong ability to think critically and solve problems effectively.
• Prioritization: Ability to prioritize and handle multiple projects and due dates in a dynamic environment.
• Self-Learning: Ability to use available online resources to learn and deploy new analysis, insights, and software skills (e.g., YouTube, blogs, BI user forums, etc.).
• Language: English level of minimum 13 EF.

Good to Have Experience:

• Experience in working on incident and risk management systems, specifically HSSE platforms like Enablon, Intelex, SAPESH, and other safety software.
• Experience in process optimization, identifying opportunities to improve reporting efficiency, automate workflows (e.g., using Power Apps), and enhance system performance.

Key Metrics & Accountabilities:

• Accountable for APMM S&R ESG Metrics.
• Accountable for establishing and maintaining a robust data management framework.
• Responsible for managing Human Risks and Fatal5 platforms and other global S&BR systems.
• Responsible for managing data visualization tools (e.g., dashboards).
• Key Metrics: Maintain S&R location database, develop SOPs and Governance processes for S&R platforms, provide training material and lead training sessions on reporting platforms, develop S&R dashboards based on need for Maersk TbM/MCL and APMT, support BCM and Crisis management system incumbents with data-related support.

What We Offer:

Joining Maersk means being part of a team that is not only transforming global trade but also shaping the future of our industry. You will be part of a truly international company with a strong culture, where you will have unique opportunities to make a real impact on a global scale. We offer constant challenge and the scope to learn in an open and friendly atmosphere, with a strong focus on continuous improvement and personal development.