Manager - Key Accounts - FMCG/D2C - IIM/MDI/FMS/ISB (1-7 yrs) - Gurgaon/Gurugram, India - iimjobs

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    Full time
    Description
    Manager - Key Accounts


    Key Responsibilities:

    • Develop and execute strategic plans to achieve sales targets and maximize revenue through online retail channels.
    • Act as the primary point of contact for key online retailers like Amazon, Flipkart, and Nykaa, fostering strong partnerships and addressing any issues or concerns promptly.
    • Analyze sales data and market trends to identify opportunities for growth and optimization, adjusting strategies as needed.
    • Collaborate closely with internal teams such as marketing, product development, and supply chain to ensure alignment and support for online retail initiatives.
    • Monitor competitor activities and industry developments to stay informed about market trends and best practices.
    • Conduct regular performance reviews with online retail partners, providing insights and recommendations for improvement.
    • Manage promotional activities, pricing strategies, and inventory levels to drive sales while maintaining profitability.
    • Resolve any disputes or escalations with online retailers effectively, demonstrating strong problem solving skills and a customercentric approach.
    • Ensure compliance with all relevant policies, regulations, and contractual agreements.
    • Stay uptodate with the latest ecommerce trends, tools, and technologies to continuously optimize online retail operations.

    Key Qualifications:

    • Bachelor's degree in Business Administration, Marketing, or a related field. MBA from Tier 1 Business Schools preferred.
    • Proven experience in key account management or business development, preferably within the FMCG or consumer goods industry.
    • Strong understanding of ecommerce platforms and online retail dynamics, with experience working with Amazon, Flipkart, and/or Nykaa being highly desirable.
    • Exceptional problemsolving skills with the ability to analyze data, identify root causes, and develop effective solutions.
    • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
    • Highly organized and detailoriented, with the ability to manage multiple projects simultaneously and meet tight deadlines.
    • Strategic thinker with a logical approach to decisionmaking and a proactive attitude towards achieving objectives.
    • Experience in stakeholder management and crossfunctional collaboration.
    • Ability to thrive in a fastpaced startup environment and adapt quickly to change.