Gold Loan Officer - Eluru, India - Response Informatics
Description
Responsible for Loan processing at his/her respective Branch,
Achievement of Renewal targets and support the overall achievement of branch target
End to End Process management including handling Audit and Compliance guidance.
Ensure the branch/DST personnel are trained on the required process periodically.
Handle the audit regarding JDL and ensure correction if any
Key Accountabilities (List the expected end results or KPIs that the job holder is expected to achieve
for this job. Do not list more than 5)
Handling Entire Gold Loan Operations at the Branch.
Monthly Disbursement and Book Targets of mapped Branch
To ensure that each Loan Transaction is done as per defined Product, Process guidelines and
fully compliant
Calling up Renewal base and ensuring renewal conversion as per Targets, with minimal/no
attrition
Handling all Gold Loan Audit and Compliance related matters.
Support Branch through Appraiser Identification/Onboarding and ensure Marketing
Collaterals / Stationary are available as per requirement.
Job Duties & responsibilities (List the principal duties. Use concise statements that provide a clear
understanding of the level of responsibility, complexity, creativity and analysis performed in this
position.)
Handling Gold Loan Customers in the Branch, explain Product Features, handling queries
from customers, support in documentation and End to End Loans processing in LOS.
Clear and resolve all Audit queries, FCU queries
Handle Gold Loan Customer servicing
Responsible for Insurance Cross Sell targets
Manage the training agenda for the branch to ensure the Branch staff/DST are following the
required procedures