HR Operations Specialist - Hyderabad, India - General Mills

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    Full time
    Description

    Position Title

    HR Operations Specialist

    Function/Group

    Global Shared Services (GSS)

    Location

    Spectra, Powai - Mumbai

    Shift Timing

    General Shift 10 AM to 7 PM IST

    Role Reports to

    Regional HR Ops Lead

    Remote/Hybrid/in-Office

    Hybrid

    ABOUT GENERAL MILLS

    We make food the world loves: 100 brands. In 100 countries. Across six continents. With iconic brands like Cheerios, Pillsbury, Betty Crocker, Nature Valley, and Häagen-Dazs, we've been serving up food the world loves for 155 years (and counting). Each of our brands has a unique story to tell.

    How we make our food is as important as the food we make. Our values are baked into our legacy and continue to accelerate

    us into the future as an innovative force for good. General Mills was founded in 1866 when Cadwallader Washburn boldly bought the largest flour mill west of the Mississippi. That pioneering spirit lives on today through our leadership team who upholds a vision of relentless innovation while being a force for good. For more details check out

    General Mills India Center (GIC) is our global capability center in Mumbai that works as an extension of our global organization delivering business value, service excellence and growth, while standing for good for our planet and people.

    With our team of 1800+ professionals, we deliver superior value across the areas of Supply chain (SC) , Digital & Technology (D&T) Innovation, Technology & Quality (ITQ), Consumer and Market Intelligence (CMI), Sales Strategy & Intelligence (SSI) , Global Shared Services (GSS) , Finance Shared Services (FSS) and Human Resources Shared Services (HRSS).For more details check out

    We advocate for advancing equity and inclusion to create more equitable workplaces and a better tomorrow.

    JOB OVERVIEW

    Function Overview

    Global Shared Services (GSS) enables General Mills to compete and win every day with a relentless focus on service excellence. Our Shared Services model leverages domain excellence to drive scaled cost-efficient delivery. We do that by delivering our services with a balance between cost and capability; increasing productivity through optimized processes and tools; and upholding company standards, policies, and practices. GSS touches virtually every aspect of the General Mills enterprise, including Employee Services, Business Services, Global Workforce Solutions, and Global Data Governance Services.

    For more details about General Mills please visit this Link

    Purpose of the role

    This role focuses on delivering accurate, high-quality services towards HR Operations processes. The incumbent will be responsible for HR Administration that comprises of Employee entry and exit formalities, Vendor Management & Coordination – PF, Mediclaim, Local Legal/Statutory Compliances, Coordination with Finance – Payroll process inputs/closure, Tax filing, General Ledger reconciliations, Actuarial, ,Policy updations, utilization monitoring, Benefits Management - Company's Mediclaim Policies, Updating new joinees in Benefits process, Participate/Partner in Local & Global Audits, Employee filing (Physical/Virtual). Manage the desk by completing HR Operations tasks by utilizing our Case Management system.

    KEY ACCOUNTABILITIES

    Employee Entry & Exit process Management

    · Responsible for Interview and hire / communicate with 3rd party agency to manage contractors.

    · Manage Workday processes and communication with newcomer.

    · Responsible to complete the Onboarding/Joining processes of the new entrants.

    · Ownership of Employee filing – Physical/Virtual

    · Responsible for smooth implementation and handling of end-to-end employee lifecycle HR processes Deputation / STA Letters, Joining, Exits, Leave Management, Benefits, Help Desk, etc. and data administration.

    · Tracking Onsite Employee movements, Salary payouts and Special Payments and allowances

    · Managing and Updating Success Factors Modules i.e. Recruitment, Onboarding/Off-boarding, Employee Central, Performance- (confirmation and Promotion), Learning Administration through success factor.

    · Managing in smoothly execution of respective employees Gratuity claims.

    · Responsible for renewal/addition/deletion of gratuity master data

    · Lead the Exit/Offboarding process of Employees.

    · Calculate remaining annual leaves by legal standards / communication with employees.

    · Conducting exit formalities (exit interviews, etc.) for associates opting for group transfers

    Audits

    · Face and Facilitate various Audits – Local Compliance (External), GIA, etc.

    · Be updated on all processes and procedures and that those are in compliance of internal/external regulations and practices.

    · Create and Collect documents.

    · Coordinate with Finance, Payroll teams for audits

    Payroll Process support

    · Prepare Monthly Salary inputs (approve employee requests/calculate overtime/add allowances)

    · Responsible for Validation process

    · Co-ordinate with Finance and Local Payroll team with regards to monthly payroll inputs

    · Directing Payroll queries to HR Direct

    · Offer support in queries raised by Payroll team

    Finance coordination

    · Review Payroll reports / reconcile with Finance.

    · Update monthly phasing/provisions of Costs.

    · Accrual/reconcile all employee severance/contractor incentives.

    · Accrual process - Reconcile and record employee social insurance details

    Local Statutory & Compliance

    · Responsible for executing the Retiral (Provident Fund, Gratuity, etc.) execution process.

    · Register temporary sales workers on local ADP partner portal and government website.

    · Submission of periodic challans to the Government

    · Register employees on maternity/childcare leave on government website

    HR Administration

    · C&B review data submission

    · Specific Projects

    · Data submission for various Surveys

    · Policy utilization check-in process

    · Holiday Calendar creation

    Vendor Management

    · Responsible for Contract renewals – Benefits, etc.

    · Manage Third party Payroll processes, ensuring 100% Compliance.

    · Responsible for Vendor payments – post reconciling internal data, etc.

    MINIMUM QUALIFICATIONS
  • Education – Full time graduation from an accredited university
  • 3 to 5 years of minimum years of related HR Operations experience required.
  • PREFERRED QUALIFICATIONS

  • Preferred experience working in Shared Services/Helpdesk in HR Shared Services domain
  • Understanding and Hands on experience of working on end-to-end HR Operations processes
  • Proficiency in Excel
  • Ability to quick comprehend the challenge/issue & navigate the unknown
  • Strong Global Stakeholder Management to be able to influence across organization
  • Understanding downstream impacts & 'big picture' thinking
  • Understands our Service Delivery best practices, with a high degree of focus on the customer experience & service excellence.
  • Focus on process and transaction delivery, Projects and will drive the delivery of Operational Excellence
  • Focus on Service Excellence & Continuous Improvement of HR Operations processes including process standardization and automation.
  • Working experience in HR Technologies – Workday, Service Now, Go learn, ICIMS, etc. preferred
  • COMPANY OVERVIEW

    We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.