Associate Director - Mumbai, India - TIAA

    TIAA
    TIAA Mumbai, India

    2 weeks ago

    tiaa background
    Full time
    Description
    Senior Lead Enterprise Architect
    The Sr Lead Enterprise Architect oversees the development of multiple types/categories of technical architecture and operating systems for running end user applications. Working in partnership with other leaders, this job develops and implements new products, processes, standards and operational plans that directly impact the department. This job is a recognized master in the Information Systems Architecture field.

    Key Responsibilities and Duties
  • Leads complex architecture requirements analysis to convert end user needs into technical solutions.
  • Audits systems design and technology constraints in accordance with compliance requirements.
  • Oversees development of key capabilities and performance requirements when developing system architectures.
  • Approves technical specifications and standards for layered and multidimensional models.
  • Delivers solutions requiring integration of multiple platforms, operating systems and applications across the enterprise.
  • Communicates the design of the technical architecture clearly to other leaders within the organization.
  • Develops complex data modeling and implements advanced project management processes.
    • Educational Requirements
  • University (Degree) Preferred
    • Work Experience
  • 5+ Years Required; 7+ Years Preferred
    • Physical Requirements
  • Physical Requirements: Sedentary Work
    • Career Level
    9IC

    TIAA Retirement Sales and Marketing Tech is looking for a Salesforce Integration Architect based in India. This role would be responsible for driving the end-to-end solution design and technical roadmap of the CRM application. This role would be a trusted advisor to business stakeholders and a key change agent driving the transformation of the platform to service business goals driving efficiencies and insights.

    Key Responsibilities of the Role:

    Technical:

  • Strong understanding of integration patterns and designs – ability to come up with integration scalable and maintainable designs keeping compatibility of Salesforce with other systems and business requirements in mind.
  • Experience integrating Salesforce with different business systems and legacy applications, as well working with integration tools (ETL, marketing automation, reporting, etc.)
  • Experience with Salesforce configuration, including workflows, validation rules, and security controls
  • Experience in MuleSoft and integration through Mule APIs.
  • Experience developing and enhancing REST API integrations between Salesforce and proprietary legacy systems including data migrations, data quality, systems integration, 3rd party applications and custom development.
  • Deep knowledge of programming logic and constructs, specifically in Salesforce, , Apex Code, Visualforce, SOQL, triggers and their use in software development
  • Thorough experience of the Salesforce product suite, including FSC, Sales, Service, Community, and Marketing Clouds, as well as the Platform
  • Experience defining business requirements, writing user stories, and providing detailed Salesforce system and functional designs
  • Experience in enterprise-level Salesforce projects using agile software development methodologies throughout the whole life cycle
  • Experience of environment management, release management, code versioning best practices, and deployment methodologies
  • Reviewing design elements and the overall technical design.
  • Ensuring that the system accurately meets the defined expectations of the business, ensuring that proper testing is implemented, and performance and security requirements are closely monitored by working with the project teams.
  • Identify and confirm technical design risks and develop mitigating approaches.
  • Provide level of effort estimates for technical portion of solutions.

    • Good to have following additional Skills:

  • Hands on experience on Salesforce Analytics and Reporting solutions.
  • Experience in CI\CD and deployment tools. Should be able to streamline deployment process.
  • Experience in Salesforce Marketing Cloud (SFMC).
  • Experience in SAFe, JIRA, HP ALM.
  • Experience in Financial Services Domain.

    • Business

  • Work with stakeholders and solution architects to identify reasonable migration paths from the current state to target architectures
  • Collaborate with business stakeholders and solution owners to understand business requirements and translate them into Salesforce solutions
  • Work closely with various teams (Business, Development, Infrastructure) to define and implement elegant, scalable and sustainable technical solutions using the Salesforce technologies, with a focus on adhering to industry standards, best practices and code quality techniques
  • Implement a process for continuous improvement, lower costs to serve and improving margins
  • Develop and deliver scalable solutions that can be applied to clients and the business

    • People

  • Lead a world-class team of experienced engineering and delivery experts within technology, data and business intelligence
  • Drive a passion and core competency across the organization for technology transformation
  • Coordinate comprehensive changes to update how we work or develop new ways of working
  • Set the priorities and focus for local and regional teams to support global engineering and delivery of core internal and client products and services.
  • Provide Salesforce technical leadership for team of developers, admins and analysts
  • Work with internal technical team members representing back office applications to design seamless integration between the applications

    • Required Experience & Qualifications:

  • Minimum 10+ years of experience in developing technology solutions.
  • 3+ years of experience in handling client-facing projects in positions of increasing responsibility in the context of systems development and related business consulting.
  • Expertise in one or multiples of → Salesforce Financial Services Cloud (FSC), Sales/Service/Experience Cloud, and Vlocity OmniStudio
  • Expertise in one or multiple domains - Finance/Insurance/Wealth & Asset Management
  • Integration Architecture (Must have)
  • Platform Security (Must have)
  • Identity and Access Management / Integration Security
  • Sharing and Visibility (Must have)
  • Architectural Design Patterns
  • Apex Design Patterns (Must Have)
  • Salesforce/Apex, Triggers, Lightning Flows, Lightning, LWC, and experience with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)
  • Salesforce Certification Preferred (Admin, Developer, Sales, and Service Clouds, Application Architect, System Architect)Master's\Bachelor's degree in a relevant field (engineering or computer science or engineering discipline)

    • Certifications:
    Integration Architect / System Architect

    Sharing and Visibility Architect

    Platform Developer 1

    Platform Developer 2 (Good to have)

    Salesforce App Builder

    Salesforce Administrator

    OmniStudio Developer/Consultant (Good to have)

    Related SkillsApplication Programming Interface (API) Development/Integration, Automation, Communication, Consultative Communication, Containerization, DevOps, Enterprise Application Integration, Influence, Organizational Savviness, Problem Solving, Prototyping, Relationship Management, Scalability/Reliability, Software Development Life Cycle, Systems Design/Analysis

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    Company Overview

    TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

    Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

    We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.